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Tip of the Day: Readiness For Action!
Ever wonder what campaign is going to hit you today? Believe it or not, there are still far too many cases where contact centers are ill prepared, and in a direct response environment you may only have 90…
Ever wonder what campaign is going to hit you today? Believe it or not, there are still far too many cases where contact centers are ill prepared, and in a direct response environment you may only have 90…
Tip of the Day: Vendors/Suppliers
In this fast moving, dynamic industry, it is sometimes difficult to keep abreast of what is happening and what new products and services are out there. One thing is for sure, it’s worth keeping in touch with…
In this fast moving, dynamic industry, it is sometimes difficult to keep abreast of what is happening and what new products and services are out there. One thing is for sure, it’s worth keeping in touch with…
Tip of the Day: Brand & Service
Do you have a leading brand? If you are regarded as one of the premier companies in the world, or have a leading product brand, then check that the service you provide to your existing and potential customers meets…
Do you have a leading brand? If you are regarded as one of the premier companies in the world, or have a leading product brand, then check that the service you provide to your existing and potential customers meets…
Rapid Review Of Outbound Campaigns
How long does it take you to write a script for your agents? Do you sometimes When you conduct a new outbound project, a good tip is to stop after the first hour and evaluate the results and how everything is…
How long does it take you to write a script for your agents? Do you sometimes When you conduct a new outbound project, a good tip is to stop after the first hour and evaluate the results and how everything is…
Tip of the Day: Scripting
How long does it take you to write a script for your agents? Do you sometimes find they don’t like them? Here’s our tip… When you are asked to write a script or call guide for your agents, a good place to start is to take…
How long does it take you to write a script for your agents? Do you sometimes find they don’t like them? Here’s our tip… When you are asked to write a script or call guide for your agents, a good place to start is to take…
Tip of the Day: Avoid The “Knee Jerk” Reaction
As a Manger of a contact center there is always the risk that your team may feel you are not involved enough, but have you ever considered that - may be - you get involved too much? Do you make…
As a Manger of a contact center there is always the risk that your team may feel you are not involved enough, but have you ever considered that - may be - you get involved too much? Do you make…
Tip of the Day: Make Training Fun
How many boring training sessions have you sat through? Training should be fun! A simple yet effective idea is to use games linked to the content of the training session – for example you run a question & answer…
How many boring training sessions have you sat through? Training should be fun! A simple yet effective idea is to use games linked to the content of the training session – for example you run a question & answer…
Tip of the Day: Ask Non Customers For Feedback
Often you only get feedback from people who are existing customers, but this type of feedback is not always as objective as it could be. The secret to balanced feedback is to contact the non-customers…
Often you only get feedback from people who are existing customers, but this type of feedback is not always as objective as it could be. The secret to balanced feedback is to contact the non-customers…
Tip of the Day: 10 Minute Update
At least once a week have a team update where everyone gets a chance to hear what’s going on and you can share news, snippets of information that may not feature on a company bulletin board, etc. It’s also good to…
At least once a week have a team update where everyone gets a chance to hear what’s going on and you can share news, snippets of information that may not feature on a company bulletin board, etc. It’s also good to…
Tip of the Day: Set Priorities For Training
When considering training, whether it is run in-house or outsourced to a training company, set priorities based on an assessment of the training needs. To do this you must ensure that the trainers have…
When considering training, whether it is run in-house or outsourced to a training company, set priorities based on an assessment of the training needs. To do this you must ensure that the trainers have…
Tip of the Day: Service Level Agreements
Many of you operate contact centers with agreed service levels that you work towards. Occasionally these may involve measures that are not 100% within the control of the contact center. For example, if you…
Many of you operate contact centers with agreed service levels that you work towards. Occasionally these may involve measures that are not 100% within the control of the contact center. For example, if you…
Tip of the Day: Play Your Agents Their Calls
Recording calls in your contact center is a valuable way to assess quality and develop great service. Some contact centers have to record calls because of legal or other reasons, others choose to do so…
Recording calls in your contact center is a valuable way to assess quality and develop great service. Some contact centers have to record calls because of legal or other reasons, others choose to do so…
Tip of the Day: Share Information
Take time to share information with your contact center team. We don’t mean just standard company news – every contact center agent should be able to view the performance stats of the contact center such as speed…
Take time to share information with your contact center team. We don’t mean just standard company news – every contact center agent should be able to view the performance stats of the contact center such as speed…
Tip of the Day: Think About Demotivating Your Staff
Here’s a really great tip to help you motivate your staff! Simply work with your management team to come up with as many ways to demotivate your staff such as cancelling the Christmas party,…
Here’s a really great tip to help you motivate your staff! Simply work with your management team to come up with as many ways to demotivate your staff such as cancelling the Christmas party,…
Tip of the Day: Check Your Number
Ever been in a contact center where the calls don’t come in when they are supposed to? When your company sends out information packs, make sure someone checks the telephone number or even that there is one! We once…
Ever been in a contact center where the calls don’t come in when they are supposed to? When your company sends out information packs, make sure someone checks the telephone number or even that there is one! We once…
Tip of the Day: Cancel Training At Your Peril
When you plan training for your agents, team leaders or managers, make sure that the time for training is adhered to – even when it’s busy! All too often training gets cancelled at the last minute…
When you plan training for your agents, team leaders or managers, make sure that the time for training is adhered to – even when it’s busy! All too often training gets cancelled at the last minute…
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Happy Bday!
Thanks for all the great posts!
Hello Raj,
Hope you are well and business is good.
I was thinking whether you have some good campaigns on ice. We have 30 seats readily available to welcome some good campaign prospects.
Should be able to put me in communication with one of your contacts that will be awesome.
Looking forward to hear from you soon.
Warm regards,
Ash
Evergreen Telemarketing
To give you some perspective relative to what we do.
We specialize in the development, refinement & enhancement of full field targeted Consumer & B2B e-mail, phone
& postal based lists. All databases are postal verified (CASS & NCOA Current).
We provide Targeted Consumer Lists which identify established consumer patterns, lifestyle Interests, transactional
and important demographic information.
Define your target market - we will build your targeted list(s).
Attached see listing of Broad Range attributes which we can append to any database, or assemble in any combination
to produce targeted E-mail, Phone and/or Postal databases.
Our email and phone appends offer fastest turnaround time with industry preferred match rate and accuracy.
We also provide high volume "Targeted" e-mail deployment services.
We are always available for discussion at anytime.
Thanks,
Owen
305-882-6713
Additional Services
Data Updating - Enhancement - Maintenance - Hygiene (Full Service - TurnKey)
Automated CASS & NCOA
DNC + True Wireless Scrub - Eliminate Land Lines that have migrated to Wireless = Compliance with TCPA regulations.
E-mail Validation & Scrubbing Services
IP Consumer Identification
API White Labeling
NetworkMedia Services
Owen Gay, Director
Ph: 305-882-6713
Ph: 888-924-4636
E-mail: expres21@bellsouth.net
Systems Powered by:
Microsoft Platform: .NET Technologies, SQL Server, Sharepoint,
BizTalk Server: Microsoft Dynamics CRM, WCF, MVC and Silverlight
Open source: PHP, MySQL
Others: iPhone and Android Programming
NMS providing Quality Data Services since 2000
Hello,
Are you looking to Hire
• Recruiters...? Sourcers ?? BDMS ???
• Performance based experienced Resources in Recruitment, Staffing, Business Development areas
• Software Application development resources…??? with wide and proven skill sets On Microsoft .Net Platform
• Mobile Development Platforms like Android and IOS (IPhone)
Maple Software Provides comprehensive and customized development services Package for all levels of Recruiting, Staffing ,Consulting companies, Software Development in IT, ITES & Non IT Services, and meet your financial and delivery needs for a Month or on a Project to project Basis for a FLAT FEE. You will get dedicated Resources for your needs.
Who We Are:
I am Vivek with Maple Software, a IT Staffing, Software Services and BPO Company which would work as your own extended Offshore Development Center working as per your onsite teams instructions to improve your teams deliverability and effectiveness / efficiency both by reducing your costs and increasing your output drastically. We provide you with Full-time or Part-time high quality yet affordable Resources on contract to undertake your day to day IT Staffing, Software Development and BPO functions working from our offshore delivery centers in India.
Maple Software is a offshore Software development Services Outsourcing company. Our Management has experience for over 14+ years in providing Software development services. We have been helping firms like yours across USA to provide IT Staffing, Outsourced Software Development and Services and saving substantial cost and effort in managing a staff or a team.
I just wanted to check whether you could spare some time with me so that I can brief you about my company and opportunity to learn a little about your business and to discuss how We can help you in CUTTING COSTS BY UPTO 50% !! For over 14+ years of expertise, organizations that look for the best talent pool have relied on our services.
Our Pricing Structure is as follows:
• We have dedicated and determined team and can provide IT Staffing Services and can provide Resources for a Flat fee ranging from per Month.
• We also provide comprehensive & Customized software development services for a low monthly flat fee ranging from per month which is all inclusive for ASP.Net with C#, Developers
• And per month for Android or IOS (IPhone) developers with 2 – 3 years Experience - DEDICATED 100% to your needs.
Our Service Offerings include :
• IT Staffing
• Software Development
• Mobile Application Development( IOS & Android)
• QA and Testing
• Healthcare BPO( medical Billing)
Thanks & Regards
Vivek Varma
Business Development Manager
Maple software LLC
Phone: 321-549-0167 (W)
Email: vivek@maplesoftllc.com
URL: www.maplesoftllc.com
HI. sir
Its been glad to saw your profile.sir if you give me some opportunity to work in a better way it will be very glad to me.
thank you
sabyasachi sen
HI... hope things are going good with you.well i am from Pakistan running a call center as well as doing bpo for past 4 years currently i am running bell canada b2c getting good business, if you need something or you wanna shear somethinf so please do let me know you can also talk to me on skype.thanks..
Regards Yasir khan
Skype ID :: yasir_khan321
E-Mail ID :: ykkhan321@yahoo.com
347 515 6859 my line at work
347-332-6863 line 2
877-761-7294 toll free.
bar7flaco@yahoo.com
bar7flaco@hotmail.com
bar7flaco@gmail.com
louis-rodriguez skpe
bar7flaco@hotmail.com msn
Hello Sir/Madam
We are Looking for Voice and Non-Voice Projects with good Payment.
I am Muzaffar from Hyderabad we are having a center of 60 seats in Heart of Hyderabad and we are looking for Outsourcing Voice and Non-Voice Project Assure Payment
Please Provide as contact details so that we come forward to Signup a project from you.
Waiting for you reply.
bilal@bestdealsolutions.com
+919030511311
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