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Community for offshore contact center and BPO people all over the world.

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We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.

Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!







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We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.

1. Posting of Porn or nudity is strictly prohibited.
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3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.

Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.

Please enjoy the site while treating one another with respect. Thank you so much!





Latest Activity

Raj Wadhwani posted discussions
49 minutes ago
Raj Wadhwani posted a discussion

Tip of the Day: Know Your Stuff

For someone looking at a quality monitoring/recording system for the first time I would recommend that they outline exactly what it is that they want to achieve from the quality monitoring solution that they are buying. There is a lot of variety out there and it can become overwhelming as you look through all of the different vendors. If you are not clear about what you’re looking for, and what the requirements are then you can end up lost and fumbling. In addition, you want to have a good partner to work with moving forward. You need to go with services that will really help you in maximizing that technology and help you through that process of implementation. - Jackie Wiedner of NICE Systems our global association FREE at More
Raj Wadhwani posted discussions
Jun 14
arun kumar posted a blog post

Fresh Calling Leads For All Campaigns

HI,Calling Leads for all campaign available .Pharma Fresh and Sales LeadsTech support Fresh And Sales LeadsTech -IP and Email DataSolar DataBoiler DataHome Security DataTelecom DataHealth Insurance DataBack Brace DataDME DatabaseCGX DatabaseSSN DatabaseUK TPS Cleaned DataLeads with DOB and IncomeAbove 65 age CustomersISP Email DataTech Raw DataSolar LeadsDebt Settlement DataPayday-Short Form Aged DataPayday- Long form Aged DataPharmacy Data with Drugs NameMortgage DatabaseReverse Mortgage DatabaseIncome Bracket DataCredit Score DatabaseCredit Repair databaseEDU Loan DataFederal Student Loan DataDiabetic DataPain Cream DataUK pharma DataUK B2B Small Medium Enterprises Data.US B2B Small Medium Enterprises Data.AUSB2B Small Medium Enterprises Data.US Home Owners DataUK Home Owners DataCAN Home Owners DataAUS Home Ownews DataPI LeadsPPI LeadsRTA LeadsEnergy Surveyed DataDM/IVA DataYou can call me at 7250306783 OR You can add me on Skype- Exclusive LeadsSee More
Jun 12
Peter Pinto is now a member of Call Center Planet
Jun 12
Raj Wadhwani posted discussions
Jun 11
Sam posted a discussion

Lets help your U.S business GROW

I have had numerous conversations with different businesses recently giving them great prices for great data/leads. Problem is they see the price and their first thought is " I can get it cheaper than that" Im sure you can but all your doing is spending more money on more bad data to pull out any kind of a result! If you want good data or good leads pay for it stop trying to find the diamond in the rough it doesn't exist, the only thing that is certain is if you want a result you have to pay for the quality. Fresh U.S Quality data Available... For requirement call us at 516-986-5545(U.S) or contact@dataces.comhttp://www.dataces.com More
Jun 10
Raj Wadhwani posted discussions
Jun 9
Yash Chawan posted a status
"Hi there , I’m looking for same B2B Lead Generation Client for CD And email Marketing campaigns."
Jun 8
Raj Wadhwani posted a discussion

Tip of the Day: Employees

I would advise someone that works on the phone all day to find out a lot more about the company itself. I like to make sure that I understand the culture, and what the approach to that client is. Taking that into consideration I would most likely do a workshop, which can be fun for the employees while also focusing on their development. In the workshop we would look at things like how your voice sounds, ways to improve your voice, and tips and techniques to maintain your voice. An agent waiting for a call should hum, or sing to warm up the voice, and make sure that the voice can project. One thing that sooths your voice is a glass of room temperature water with a slice of lemon. The zest of the lemon sooths your voice, and it makes sure that you are not gasping for air while you talk to an individual. - Katrina Anderson, Independent Training Coach and Consultant…See More
Jun 8
Paul Banks updated their profile
Jun 8
RonyKing Sourcing INC commented on Kiran Pillay's blog post Cd clients
"Well, can you tell me if you have gotten any? If not, you might need to connect with me on Skype: live:ronyking247 or on telegram: @RonyKingSourcingINC Let's discuss what you need."
Jun 8
Raj Wadhwani posted discussions
Jun 7
Richard Blank posted photos
Jun 7
JM Matienzo posted an event

Google Sheets Essential Training: Increase Productivity Using Google Docs and Spreadsheets at Metro Manila

July 1, 2021 from 10am to 5pm
Learn Skills to Become a Google Spreadsheet Power User!From the fundamentals, to the most advanced features, after taking this training, you will be able to use Spreadsheets like a MASTER. Pretty soon, you’ll be using Spreadsheets better than most people can use Excel and be able to take advantage of the super useful features that only Google Spreadsheets has to offer. MasterClass 3.0Google Sheets Essential Training: Increase Productivity Using Google Docs and SpreadsheetsThursday, July 01, 2021 PART 1: 10:00 AM – 12:00 NN PHT PART 2: 2:00 PM – 5:00 PM PHTREGISTER NOW! CALL US! 8832-9901 | 8835-9354 (Globe/Viber) 0917-3257870 (Smart) 0919-6142598BUY TICKET: the complete details:…See More
Jun 7
Raj Wadhwani posted discussions
Jun 4
Paul Banks is now a member of Call Center Planet
Jun 3
Raj Wadhwani posted discussions
Jun 1
Richard Blank posted a discussion


Send your resume in English to reclutamiento@costaricascallcenter.comQualifications for Account Manager:• College Degree• Previous call center leadership experience managing a team of 50+ agents• Sales experience• Exceptional communication skills• Strong background in coaching and employee development• Experience in generating and analyzing reports related to call center KPI’s• Dialer experience (preferred but not required)Job Duties:• Report KPI’s daily to leadership• Monitor the performance of agents and leads daily• Coordinate staffing and scheduling• Monitor team productivity• Determine and implement strategy to maximize efficiency and overall success of the contact center• Drive and cultivate a culture of team work• Coach and motivate…See More
May 31
Lorenzo Mejia Jr is now a member of Call Center Planet
May 29

Top Members 

1 Raj Wadhwani

Raj Wadhwani


2 Richard Blank

Richard Blank

Rohrmoser, Costa Rica

3 RonyKing Sourcing INC

RonyKing Sourcing INC

Chicago, IL, United States

4 arun kumar

arun kumar

delhi, India

5 JM Matienzo

JM Matienzo

Metro Manila, Philippines

6 Sam


Delhi, India

7 Kiran Pillay

Kiran Pillay

Pune, India

8 Russ Sandlin

Russ Sandlin

Doha, Qatar

9 Viktoria Yusova

Viktoria Yusova

Mykolaiv, Ukraine

10 The Maximumdata®

The Maximumdata®

Los Angeles, CA, United States


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    Blog Posts


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    Job in Cebu

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