Call Center Planet

Community for offshore contact center and BPO people all over the world.

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Contact us at info@benprise.com.




We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.

Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!

 

 

 

 

 

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'Call Center Planet has now partnered with the newest and best Job site on the planer, Pro Request. Job seekers please register, and if you need to hire agents, try our new site to locate the best candidates! <a href=

 

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Rules of the Road for Call Center Planet

 

 

 

We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.

1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.

Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.

Please enjoy the site while treating one another with respect. Thank you so much!

 

 

 



 

Latest Activity

Raj Wadhwani posted a discussion

Tip of the Day: Engage Your Agents!

When you focus on quality monitoring it is so important to get the agents engaged in the whole process and get them to realize first and foremost that this is not a big brother kind of product that the enterprise wants to implement; it is for the good of the agent. Also you want to consider uses of recording or quality assurance that a product will have; such as gaining very valuable customer insight. You really need to look at it more from a business process perspective that they want to record best practice interactions to show how well their business processes are working, and how well their technology is working. Gaining that grass roots buy in upfront is exceedingly important. - Kevin Hegebarthhttps://www.contactcenterworld.com/tips.aspx?id=6a9aee3669ab4bf3820385cc530b9277Join our global association FREE at…See More
Friday
Raj Wadhwani posted discussions
Thursday
Raj Wadhwani posted discussions
Tuesday
RonyKing Sourcing INC replied to Raj Wadhwani's discussion Tip of the Day: Keep Your Options Open
"It is true. I have had good number of peeps asking me for leads. Engaging them via sms/WhatsApp and use calls to close down sales. Good numbers from FX/crypto and even in B2C niches."
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Top Members 

1 Raj Wadhwani

Raj Wadhwani

Canada

2 RonyKing Sourcing INC

RonyKing Sourcing INC

Chicago, IL, United States

3 Viktoria Yusova

Viktoria Yusova

Mykolaiv, Ukraine

4 Randz Lopez

Randz Lopez

Quezon, Philippines

5 Russ Sandlin

Russ Sandlin

Doha, Qatar

6 Cornelia Dela Torre Victolero

Cornelia Dela Torre Victolero

Davao City, Philippines

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    Blog Posts

    PROCESS AVAILABLE......

    Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments

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    Job in Cebu

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