Tip of the Day: Make Training Fun
How many boring training sessions have you sat through? Training should be fun! A simple yet effective idea is to use games linked to the content of the training session – for example you run a question & answer session where the attendees decide the questions based on the content and another team answers them! Reward the teams with prizes such as sweets, t-shirts, etc. ContactCenterWorld.com
hhttps://www.contactcenterworld.com/tips.aspx?id=399f2bcd9f68424e85eed6b54f924c0c
Get tips like this every day - The Global Association for Contact Center & CX Best Practices http://contactcenterworld.com/join for FREE membership today!
How many boring training sessions have you sat through? Training should be fun! A simple yet effective idea is to use games linked to the content of the training session – for example you run a question & answer session where the attendees decide the questions based on the content and another team answers them! Reward the teams with prizes such as sweets, t-shirts, etc. ContactCenterWorld.com
hhttps://www.contactcenterworld.com/tips.aspx?id=399f2bcd9f68424e85eed6b54f924c0c
Get tips like this every day - The Global Association for Contact Center & CX Best Practices http://contactcenterworld.com/join for FREE membership today!
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