Tip of the Day: Record Breakers
Have a board or area dedicated to record breaking events such as the largest number of calls taken in 1 day, the highest individual sales in one day, and the highest number of bookings in a day, etc. Only show measures which will increase not decrease and also avoid negative ones i.e. lost calls. By building such a list, you will always have something to beat!
https://www.contactcenterworld.com/tips.aspx?id=29da14d810934e60bf4...
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Have a board or area dedicated to record breaking events such as the largest number of calls taken in 1 day, the highest individual sales in one day, and the highest number of bookings in a day, etc. Only show measures which will increase not decrease and also avoid negative ones i.e. lost calls. By building such a list, you will always have something to beat!
https://www.contactcenterworld.com/tips.aspx?id=29da14d810934e60bf4...
Get tips like this every day - The Global Association for Contact Center & CX Best Practices http://contactcenterworld.com/join for FREE membership today!
Call and Contact Center Tips - Record Breakers
Have a board or area dedicated to record breaking events such as the largest number of calls taken in 1 day, the highest individual sales in one day,…
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