Tip of the Day: Making It Easy For Customers
How many customers complain about your processes and procedures and how many compliment you? If you get far more complaints than compliments, look at what you can do to reduce the complaints and turn them into compliments. This often involves just getting rid of procedures that make it difficult for customers
https://www.contactcenterworld.com/tips.aspx?id=e52d3a0620b24e4487a...
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How many customers complain about your processes and procedures and how many compliment you? If you get far more complaints than compliments, look at what you can do to reduce the complaints and turn them into compliments. This often involves just getting rid of procedures that make it difficult for customers
https://www.contactcenterworld.com/tips.aspx?id=e52d3a0620b24e4487a...
Get tips like this every day - The Global Association for Contact Center & CX Best Practices http://contactcenterworld.com/join for FREE membership today!
Call and Contact Center Tips - Making It Easy For Customers
How many customers complain about your processes and procedures and how many compliment you? If you get far more complaints than compliments, look at…
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