About me
I am a Quality and Service Desk professional with experience in IT service operations, quality management, process improvement, and customer support. I have a strong focus on maintaining service quality, improving operational efficiency, and building structured processes that deliver consistent results.
I am also involved in building a business services and BPO setup focused on providing reliable, scalable, and quality-driven support services to clients in India and overseas. Our current focus includes non-voice processes, back-office support, data processing, customer support, and other IT-enabled business services.
I am interested in connecting with businesses, BPOs, outsourcing companies, and organizations looking for reliable delivery partners for their processes. I value transparency, quality, data security, process adherence, and long-term business relationships.
