About me
Kelli is a leader with over 30 years of experience successfully transforming contact centers. Recognized as a leading contact center and CX expert, Kelli has had success in contact center and customer experience consulting in the US, Canada, Europe, Asia & Africa.
Kelli began her career with Telemark (LiveBridge) in 1993 in Portland, OR where she worked with top companies like Capital One, Verizon Wireless (Airtouch Cellular), CVS. Blue Cross Blue Shield.
Over the past 30 years Kelli has had the opportunity to transform teams, technology, processes, and create world class customer service and sales organizations.
