August 16

About me

I am an experienced Operations Head/WFM Manager/Call center manager, I possess extensive knowledge in developing new accounts and driving business, improving sluggish sales and significantly impacting growth and profits. My strengths include all aspects of operation, recruiting, training, workforce management, Performance Management, Datawarehouse, vendor management, project management, sales, compliance, production, communication and administration. I am particularly skilled at rejuvenating struggling business units towards a greater level of productivity thanks to my ability to quickly identify obstacles and take proactive measures needed to optimize performance of the associated elements. IVR/CTI designer and vendor management for Citigroup Greece with successful project implementation. I have been working in several Citigroup’s Call Centers such as Barcelona, Singapore, Brussels, Dubai in several assignments. Some of my many professional accomplishments include: • Expertise in the Call Center industry (inbound and outbound) • Expertise in WFM and call center/customer service technology. • Expertise in IVR/CTI/CMS/CRM/PABX/ACD • Expertise in developing sound strategies which positively affect production and profits. • Fostering productive work environments yielding positive results. • Penetrating challenging markets with positive results, including referrals and repeat business. • Successfully negotiating with key decision makers. • Polished presentation skills routinely utilized in developing and delivering highly effective training materials. As an energetic, tenacious and true team player, I am enthusiastic about possibly continuing my career with the challenges any organization and position have to offer. I look forward to discussing any position in greater detail and can be reached at my mail. Sincerely, Tasos Mantioglou




IDEAL S.A. (Toshiba Greece)


Management Consultant (Call Centre/Customer Service Operations Manager, Telesales and B2B Sales Manager)

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  • Hope things are going good with you.well i am from Karachi Pakistan running a call center as well as doing BPO for past 4 years.Currently i am running Bell Canada B2C Door to Door (we are Authorize dealer of Bell Canada)  getting good business,
    If you want to share something or looking for something kindly do let me know i am Waiting for your response
    you can also talk to me on Skype.

    Skype ID           ::  yasir_khan321
    E Mail ID           ::  ykkhan321@yahoo.com, ykkhan321@hotmail.com

  • "Hi,                 i am Abbas Ali i have a center in Pakistan, having 50 seating capacity and looking for genuine voice process and non voice process. can you suggest. or if you have something for me so kindly do send me details.

  • 35525689?profile=original
  • Dear Sir/Madam

    we are interested to your project as per your add in linked in the details are given details as per your mail.and this company is started in month Feb 2011 and at present we are doing from filling this project belong to Karnataka government job it was offline entry.Total there was 8 field to be entry almost we have finished 2,00,000 forms

    1. Name                    : M.Balraj
    2. Company Name       M/s Megha Infosoft Pvt Ltd 
    3. Designation           :  Admin Manager cum Operation Manager 
    4. Address                :  NO 13, NR Road New Complex  
    5. City,State,Zip        :  Bangalore
    6. Country                :   INDIA 
    7. Email                   :  ctcmipl@gmail.com
    8. Phone                  :  08041521026
    9. Fax ( Leave Blank If Don't have ): NIL
    10. Mobile
                    : +91-9739934219
    11. Website             :www.meghainfosoft.com  

    we have total 30 seats and we are expending 120 seats 

    Pls let us no the status 

  • Dear Anastasios

    Welcome Yasu

    How Can I help or assist you?9985873094


    Skype:  aadil.tayabee


  • Welcome to this wonderful site.I look forward to networking with you.I would be honored to be your friend, hope you will just add me as a friend for I will gladly accept. If I can help you in anyway just let me know,feel free to contact me anytime



  • Hello,

    Thanks for joining..Pls invite your friends too.
    Have a great day!


  • Hi Anastasios,


    Thank you for joining benprise! Please invite all your friends to join too.



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