Call Center Planet

Community for offshore contact center and BPO people all over the world.

Welcome to Benprise!

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We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.

Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!







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Rules of the Road for Call Center Planet




We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.

1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.

Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.

Please enjoy the site while treating one another with respect. Thank you so much!





Latest Activity

therre joined Faye Mapoy's group

Global Procurement Sourcing

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1 hour ago
therre joined Faye Mapoy's group

Contact Center World

MissionOur mission is to provide world class research, conferences, awards, networking opportunities and information on best practices in the contact center world.About Us:ContactCenterWorld is The Global Association for Contact Center Best Practices & Networking. Today we have over 137683 corporate 'individual' members have joined the association's website ''.A snapshot of our history:1999 Launched website2001 established World HQ in Canada2003 Launched the Members' Choice Awards to celebrate the best vendors in the industry2005 Launched the most extensive Global Benchmarking Study with participants from over 50 countries2006 Launched the Top Ranking Performers Awards and …See More
1 hour ago
Profile IconRajkumar Samudhrala and Abhishek Kumar joined Call Center Planet
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Andrew Helton posted a discussion

SIP Termination - Wholesale Dialer & Conversational Termination

Reliability & wholesale pricing SIP Termination is available for both conversational and dialer traffic. We provide world class voice and quality as you would expect. ~ Visit our site and view rates today! Australia Dialer, Canada Dialer, France Dialer, Mexico Dialer, UK Dialer, USA Dialer Canada Conversational, Mexico Conversational,Toll Free Conversational, UK Conversational, USA Conversational Phone - 1(800) 653-6010 Ext. 800 Email - Skype - andrew.helton50 Andrew Helton Star Communications COO Linked In - Website - Carpe diem - Seize the daySee More
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Ankur posted discussions
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Wesley Pollard posted a blog post
10 hours ago
Manjula rasnayake posted a status
"We are looking for genuine non voice project for 50 seats if you have please contact us Skype: cmnpvtltd"
11 hours ago
Faye Mapoy is now friends with Thilini Perera and Muhammad Riaz
15 hours ago
Wesley Pollard posted photos
15 hours ago
P.K.Sundaraj joined Jerry E Durant's group

The International Institute for Outsource Management

The IIOM is an advisory organization established in support of outsource service providers. Our mission is carried out based on providing evaluation, development and support of outsoucers around the world.See More
17 hours ago
sachin Naik replied to sachin Naik's discussion Outbound campaign- Selling Vacation packages (Cancun)
"@Sam - Sent.. "
20 hours ago
Carmelli Bas posted a blog post

Why Send Your Business Offshore?

The Trend Now, this is a perfectly rational question. The answer will hit you right where it counts the most… in the wallet. This may not be salient in the first few months but an offshore project can and usually will be the key that opens the door to other opportunities, process, or projects. We’re not focusing on conjecture here. What we are focusing is trends and numbers. Let’s have a peak at the companies whose cornerstone is offshore business. Microsoft, Sprint, Dell, IBM, Citibank, AT&T – these are just some of the companies whose framework is based on offshore outsourcing.The Basics Outsourcing is not offshoring and vice versa.Outsourcing refers to a company contracting work out to a 3rd party or external vendors while offshoring refers to getting the work done in a different country, usually to leverage cost advantages. It is possible to outsource work but not necessarily offshore it; for example, hiring an accounting agency to process the company payroll instead of…See More
22 hours ago
Carmelli Bas updated their profile
23 hours ago
Marlon Dionglay is now friends with mmr(ella) and Herbert Amelia
Vozfon Communications updated their profile
James Gavin Embry posted photos
VijiShrinivas is now friends with Pratik Shrivastava and Melinda Gonzalez Sandlin
kbm Trading International updated their profile
Russ Sandlin replied to Faye Mapoy's discussion Condolences
"Sorry for your loss Richard, we will all miss Gretch"
kbm Trading International posted a status

Top Members 

1 Wesley Pollard

Wesley Pollard

Batangas, Philippines

2 Shri Paras Corporation

Shri Paras Corporation

delhi, India

3 Ankur


MH, India

4 JB Groups

JB Groups

india, India

5 Raj Wadhwani

Raj Wadhwani


6 sachin Naik

sachin Naik

pune,maharashtra, India

7 Vozfon Communications

Vozfon Communications

Bangalore, India

8 Ravi


Chandigarh, India

9 Kashyap Patel

Kashyap Patel

Gujarat, India

10 Andrew Helton

Andrew Helton

Ocean City, MD, United States


December 1


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January 27



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    all process available

    Started by Nimit Kumar in Classifieds 7 hours ago. 0 Replies

    Blog Posts


    Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments

    Back Office Process (US)

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    Virgin Campaigns !

    Posted by Raj Nair on March 16, 2009 at 5:30am 18 Comments

    UK Chat Process

    Posted by CORE Outsourcing Services on September 9, 2010 at 11:30am 16 Comments

    Job in Cebu

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    Posted by Yokling Lee Giron on March 14, 2014 at 5:21pm 10 Comments

    Contact center trainer in bahrain

    Posted by Riyadh on October 3, 2011 at 3:48pm 10 Comments


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