Community for offshore contact center and BPO people all over the world.
Welcome!
Benprise built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.
Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!
Benprise is the leading Global company focusing entirely on contact centers, services and operations. From start up’s, full-scale operations, to outsourcing we help you establish the contact center you require.
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Events
August 10
Tuesday
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Call Center Management Certification August 10-13, 2010
August 10, 2010 at 8:30am to August 13, 2010 at 5pm – The Paramount Hotel – Downtown Seattle, WA
Call Center Training Course Seattle, WA Location : Seattle, WA Plus site tour of Community Health Plan of Washington Address : 720 Olive Way, Suite 300, Seattle, WA 9810 Price : $1,995.00 Notes :…
Organized by BenchmarkPortal & College of Call Center Excellence | Type: seminar
August 11
Wednesday
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Lean Six Sigma Demystified: Practical & Easy to Implement Ideas – A Handy Guide for Managers & Supervisors
August 11, 2010 from 2pm to 4pm – Online
Measuring performance is fundamental to any contact center operations whether it is a large or small. The measurement process is the primary data collection vehicle for management, yet few contact ce…
August 25
Wednesday
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Attracting, Retaining & Engaging the Next-Generation Workforce: Part 2 The “Being” of Soul-Inspiring Leadership
August 25, 2010 from 2pm to 4pm – Online
Within Part 1 of this webinar series, you were made aware that a Tsunami-sized labor and leadership crisis is cresting ashore – right at your Contact Center’s doorstep. You were asked to consider ho…
August 30
Monday
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COPC® Global Best Practices for Customer Service Providers (CSP) 30 Aug 2010 - 03 Sep 2010
August 30, 2010 to September 3, 2010 – Bangkok, Thailand
Global Best Practices for Customer Service Providers COPC® Registered Coordinator Training for Customer Service Providers Overview The goal is simple: keep your customers happy and your company pro…
Organized by COPC | Type: training
September 9
Thursday
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3rd annual Call Center Optimization Forum coming soon to Denver, Seattle, Minneapolis, Los Angeles and Dallas
September 9, 2010 from 1pm to 2:30pm – Web
When does a company deliver a positive or enjoyable customer experience? A company delivers a positive or enjoyable experience to a customer only when the customer perceives an experience to be pos…
Organized by CCPF | Type: webinar
September 12
Sunday
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ATA Convention & Expo in Orlando, FL September 11-15, 2010
September 12, 2010 at 6pm to September 15, 2010 at 7pm – sunny Florida at Disney's Contemporary Resort
American Teleservices Association 2010 Call for Speakers Deadline: Wednesday, April 14, 2010 ATA Annual Convention & Expo September 12-15, 2010 – Disney Contemporary Resort, Orlando The ATA is…
Organized by Dan | Type: convention, and, expo
September 19
Sunday
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International Customer Service Association Conference
September 19, 2010 to September 22, 2010 – Omni Hotel at the CNN Center in Atlanta Georgia
2010 International Conference September 19-22, 2010 Omni CNN Center Atlanta Georgia The ICSA is proud and excited to present its 2010 International Conference, to be held at the beautiful Omni Ho…
Organized by Dan | Type: conference
September 20
Monday
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COPC® Global Best Practices for Customer Service Providers (CSP) 20 Sep 2010 - 24 Sep 2010 Ponte Vedra , Florida
September 20, 2010 to September 24, 2010 – Ponte Vedra
Global Best Practices for Customer Service Providers COPC® Registered Coordinator Training for Customer Service Providers Overview The goal is simple: keep your customers happy and your company pro…
Organized by COPC | Type: training
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COPC® Global Best Practices for Customer Service Providers (CSP) 20 Sep 2010 - 24 Sep 2010 Amsterdam, Holland
September 20, 2010 to September 24, 2010 – Amsterdam, Holland
Global Best Practices for Customer Service Providers COPC® Registered Coordinator Training for Customer Service Providers Overview The goal is simple: keep your customers happy and your company pro…
Organized by COPC | Type: training
September 21
Tuesday
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Call Center Management Certification September 21-24, 2010
September 21, 2010 at 8:30am to September 24, 2010 at 5pm – Hilton Garden Inn Indianapolis Downtown
Call Center Management Certification Date : September 21-24, 2010 Call Center Training Course Indianapolis, IN Location : Indianapolis Power and Light Address : One Monument Circle, Indianapolis,…
Organized by BenchmarkPortal & College of Call Center Excellence | Type: seminar
Groups
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GENUINE VOICE AND NON-V…
541 members
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Small BPO Owners
294 members
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BPO Directory..!!
285 members
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Direct Clients No Middle…
279 members
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cheaters & fraud clients…
269 members
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No Upfronts Group for BP…
255 members
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Teleperformance
251 members
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Shared Services and Outs…
244 members
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Offshore Outsourcing in…
218 members
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SPOT - Searching for the…
195 members
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lets catch fraud clients
190 members
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MAY I HELP YOU : CALL US…
180 members
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COPC
156 members
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Discussions and posts on…
147 members
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Inbound & Chat Support..…
147 members
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Yahoo Messenger
144 members
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BPAP
103 members
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The International Instit…
103 members
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OverSeaS Group Pvt Ltd
100 members
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Kenya
96 members
Forum
Genuine BPO nonvoice projects with payment security
Started by SS SOFTECH in Classifieds 12 minutes ago.
Looking for Facebook accounts buyer
Started by KESAVAN in Services 25 minutes ago.
Seo process
Started by adamsmith in Services 30 minutes ago.
Doors & Windows Appointment Setting Campaign GTA Area Canada Only / Weekly Pay $35 per Qualified Appointment. 9 Replies
Started by BPO Dynamics in Classifieds. Last reply by BPO Dynamics 8 hours ago.
Experienced Centers Needed for Lower Interest Rate Campaign USA/CANADA 11 Replies
Started by BPO Dynamics in Classifieds. Last reply by BPO Dynamics 9 hours ago.
Form Filling Projects Available With Best Payout.......... With No Accuracy Issues 14 Replies
Started by tamanna in Classifieds. Last reply by AZAZ SAIYED 12 hours ago.
Looking for Experienced Call Center People 2 Replies
Started by Adrian Balbido Monterde in Press Release. Last reply by Jose 17 hours ago.
Inbound Appointment Setting & Survey Process - Quality Centers Only 9 Replies
Started by Hassan in Classifieds. Last reply by Hassan 18 hours ago.
UK PERSONAL INJURY, UK DEBT MANAGEMENT AND BELL/SOLO
Started by Sceptres Outsourcing in Services 19 hours ago.
UK PERSONAL INJURY, UK DEBT MANAGEMENT & BELL/SOLO
Started by Sceptres Outsourcing in Classifieds 19 hours ago.
Bell Canada With Excellent Pay Outs Without Upfront
Started by hope solutions in Classifieds 19 hours ago.
genuine non voice project without upfront 3 Replies
Started by mayank chaudhary in Uncategorized. Last reply by ganesan 22 hours ago.
Form Filling Projects Available With Live References & Billing Proof All Over India
Started by Swarnima Sharma in Classifieds 22 hours ago.
NON VOICE PROCESS WITHOUT UPFRONT 32 Replies
Started by Amit in Uncategorized. Last reply by ganesan 22 hours ago.
Single Question Surveys For US And Uk, Weekly And Bi Weekly Payouts..... No Upfront, No Royalty
Started by Nazia Khan in Classifieds 1 day ago.
To All Members, Kindly Have A Look.... 1 Reply
Started by Suhaan Chopra in Classifieds. Last reply by Nazia Khan 1 day ago.
Handsome PAYOUTS for Debt Management....Still we pay daily...Hurry up centers...GRAB THE OPPORTUNITY
Started by james milloy in Classifieds 1 day ago.
Seeking Centers - Daily Payment - Lead Generation Program 2 Replies
Started by Hassan in Classifieds. Last reply by Tilawat hussain 1 day ago.
"DIALLER @ jus 999rs / seat / month with No INSTALLATION CHARGES"......
Started by Dev aka Lance in Classifieds 1 day ago.
OUTBOUND and DATA ENTRY WORK AVAILABLE 25 Replies
Started by Jonathan Smith in Classifieds. Last reply by Beth Villahermosa 1 day ago.
Blog Posts
Worried about using COPC now... am I the only one that has concerns? Share your thoughts....
Posted by Faye Orduna on May 30, 2010 at 9:39pm — 99 Comments
UK TELECOM 24*7 INBOUND (WITH OUT UPFORNT ) DIRECT SINGUP
Posted by euni telecom on April 5, 2010 at 9:30am — 54 Comments
United Kingdom/ USA Calling Inbound $14 / Hour /customer care
Posted by dj soft solutions on February 2, 2010 at 1:59am — 26 Comments
Indesigned Projects
Posted by pallavi on November 22, 2009 at 10:00am — 23 Comments
Freelance Ad Posters, Developers or Virtual Assistants?
Posted by Douglas Feller on July 7, 2009 at 2:01pm — 19 Comments
Cargo Forum Filling with low Upfront
Posted by dj soft solutions on January 24, 2010 at 5:30am — 16 Comments
PROCESS AVAILABLE......
Posted by Dev aka Lance on May 28, 2010 at 12:12pm — 13 Comments
US OUTBOUND PROCESS AVAILABLE
Posted by Suresh on August 4, 2009 at 12:46pm — 14 Comments
Congratulations Benprise Community !
Posted by Cindy "Shin" Ybanez on August 11, 2009 at 11:30pm — 12 Comments
Back Office Process (US)
Posted by Ronnie Adak on February 19, 2010 at 2:04pm — 12 Comments
PDF documents of US Govt. High Court has to be converted into MS-Word(.DOC)
Posted by Projects outsourcer on April 14, 2010 at 12:56am — 7 Comments
Crab Mentality among Filipinos. TRUE!!
Posted by Maria Honey Lofranco on October 7, 2008 at 11:14am — 11 Comments
My mom is presenty in the Intensive Care Unit of the Medical Center Manila. She's suffering from pne…
Posted by Tess Castillo on January 31, 2010 at 8:46am — 11 Comments
Welcome to "No Upfront".."No BP Fee"...."No Registration" Processess...!!!!
Posted by kamal joshi on April 15, 2009 at 1:44pm — 10 Comments
INBOUND,NON VOICE,HOURLY AND OUTBOUND PROCESS AVAILABLE
Posted by Charles Anderson on September 9, 2008 at 2:55am — 9 Comments
Virgin Campaigns !
Posted by Raj Nair on March 16, 2009 at 12:30am — 9 Comments
Looking for outbound call center for US Business Loans!
Posted by Steven Levey on September 14, 2009 at 5:30pm — 9 Comments
60 seat inbound & outbound blended sales program
Posted by Projects outsourcer on April 18, 2010 at 3:49am — 7 Comments
FPSC holds award ceremony
Posted by Judel on December 22, 2008 at 2:04pm — 8 Comments
Process Finders
Posted by Anthony on August 8, 2009 at 4:28am — 8 Comments
Rules of the Road for Call Center Planet
1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.
Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. Character assassination. Please resolve conflicts off the site.
Please enjoy the site while treating one another with respect. Thank you so much!
Melinda Gonzalez Sandlin
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