Call Center Planet

Community for offshore contact center and BPO people all over the world.

Welcome!


We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.

Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!

 

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Rules of the Road for Call Center Planet

 

 

 

We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.

1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.

Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.

Please enjoy the site while treating one another with respect. Thank you so much!

 

 

 



 

Latest Activity

Profile IconAhmer Abbasi, Addiction Infotech, Rhea Masilungan and 59 more joined Call Center Planet
14 minutes ago
Tamas GALL posted an event
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Partnering Central Europe Conference 2013 at Hotel Granada Kecskemet, Hungary

May 30, 2013 to May 31, 2013
Key players of the customer relationship community are meeting in the Partnering Conference for the 10.-th time in Hungary. More than 30 lecturers will present their best practices, new innovative technologies, and their influence on customer experience.Bold questionsMarketing ROI, what is the value of the customer?Is performance the first measure? What do we mean by this?Can staff and customer experience be improved?Are we prepared to use services in the cloud?How does a citizen become a customer?What other opportunities does customer relationship offer?Know your customers, customers?How do you create your network?How does the operator sabotage the system?http://www.partneringce.com/en/conference/See More
15 minutes ago
Agrity Infracorp Pvt.Ltd. posted discussions
1 hour ago
Marcus von Kloeden and soumitra paul are now friends
1 hour ago
Marcus von Kloeden commented on Riyadh's blog post Contact center trainer in bahrain
"Dear Riyadh,  We are a Customer Service Company that has multiple services, on of these services is conducting globally Training Programs for Contact Centres. You may have a look at our homepage www.omnitouchinternational.com. We offer…"
2 hours ago
Marcus von Kloeden liked Riyadh's blog post Contact center trainer in bahrain
2 hours ago
Chinorot Kaewfaek updated their profile
2 hours ago
Chinorot Kaewfaek and Russ Sandlin are now friends
2 hours ago
Russ Sandlin and Brijesh Kumar are now friends
3 hours ago
Rajendra Malani and Reece Technologies are now friends
3 hours ago
Domingo Bonaobra gave a gift to Camille M. Banzon
3 hours ago
Abubakr Edris malik liked Fatma elzhraa khalil's profile
4 hours ago
Faye Mapoy is now friends with Ona Morad, Anirudh Menon and Rodel M. Ferrer
4 hours ago
TULIO FIGUEROA GARCIA liked JM Matienzo's event 2nd Mini-MBA on Financial Management: Building Finance Into Your Management Practices
6 hours ago
Mark Smith posted a discussion

Inbound Call Solution for All type of outbounds

Inbound process i.e. In this process you will get a call from the customer end for any type of outbound calls such as PC Support, Email Support, Anti Virus, Browser Support, Printer instillation, Pharmacy, Payday Loan,  etc based on your need. This whole work will be done as well as taking care of search engines like Google, yahoo, bing etc. For managing we are charging 40-80,000 INR per month, in the starting center has to pay full amount as we have to create your account for your center and make sure that we can get you the desired call flow. From the 2nd month onwards the payment will be accepted on a weekly basis. The cost of the calls will be charged on your credit card.Regards,Mark SmithTell# +91-8130770785 Skype: marksmith.86See More
10 hours ago
prashant gaur and Cesar F Reyes Jr are now friends
11 hours ago
Jerry Spielman posted a discussion

Need For US Call Center Space

I have just joined the Call Center Times. I manage a plaza that has 4 call center spaces. We are looking fore4 clients that would lease the space to open a Southeastern US call center. Maybe it is time for US outsourced centers to move back to the states. We have just finished a very nice video/brochure which is available athttp://mfmediahouse.wix.com/saveologyplaza Thank you for the opportunity to describe this plaza. Miami, Florida is really a wonderful place to house your headquarters/call center or back office. See More
14 hours ago
Jerry Spielman updated their profile
14 hours ago
Michael Castaneda posted a status
"Leads vendor here.Message me for all kinds of data...."
14 hours ago
Sales Team posted discussions
15 hours ago

Top Members 

1 Agrity Infracorp Pvt.Ltd.

Agrity Infracorp Pvt.Ltd.

Kolkata, India

2 Cesar F Reyes Jr

Cesar F Reyes Jr

Meycauayan City, Philippines

3 Sales Team

Sales Team

delhi, India

4 Raj Wadhwani

Raj Wadhwani

Canada

5 Mark Smith

Mark Smith

delhi, delhi, India

6 chanchal sharma

chanchal sharma

Delhi, India

7 JM Matienzo

JM Matienzo

Metro Manila, Philippines

8 Ricky Jones

Ricky Jones

Kolkata, India

9 Reece Technologies

Reece Technologies

Ahmedabad, India

10 Dave

Dave

midlands, United Kingdom

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    Forum

    Need For US Call Center Space

    Started by Jerry Spielman in Classifieds 14 hours ago. 0 Replies

    Blog Posts

    PROCESS AVAILABLE......

    Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments

    Back Office Process (US)

    Posted by Ronnie Adak on February 19, 2010 at 8:04pm 38 Comments

    Virgin Campaigns !

    Posted by Raj Nair on March 16, 2009 at 5:30am 17 Comments

    Job in Cebu

    Posted by Hazel Arpafo on January 17, 2011 at 6:54am 10 Comments

    Contact center trainer in bahrain

    Posted by Riyadh on October 3, 2011 at 3:48pm 9 Comments

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