Call Center Planet

Community for offshore contact center and BPO people all over the world.

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We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.

Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!

 

 

 

 

 

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Rules of the Road for Call Center Planet

 

 

 

We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.

1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.

Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.

Please enjoy the site while treating one another with respect. Thank you so much!

 

 

 



 

Latest Activity

Erick Meuro commented on CORE Outsourcing Services's blog post UK Chat Process
"Dear Campaign ProviderWe are a leading international BPO looking for some good DOMESTIC/INTERNATIONAL INBOUND/OUTBOUND CAMPAIGN.If you do have good campaign/campaigns please feel free to contact us as we really want to work on some good money making…"
12 minutes ago
Imelda T. Magbag updated their profile
45 minutes ago
JM Matienzo posted an event
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12 P's of Transformational Marketing Mix: Creating Cutting-Edge Marketing and Sales Competitiveness at ASTORIA PLAZA

August 19, 2014 from 5:30am to 8:30pm
Discover how to assess your marketing competitiveness, identify your current positioning and devise a successful brand strategy with little resources through transformational marketing mix12 P's of Transformational Marketing Mix: Creating Cutting-Edge Marketing and Sales Competitiveness August 19, 2014 8:30 AM to 5:30 PMASTORIA PLAZAEscriva Drive, Ortigas Center, Pasig City, PhilippinesLearning Session DescriptionTraditionally, businesses have competed based on the 4Ps of the Marketing Mix – Product, Place. Promotion and Price. However, the dynamics of competition have set a higher standard critical thinking among business and marketing professionals. This led to the transformation of the 4Ps into the 5Ps, then 7Ps and just now – the 12Ps of Transformational Marketing/Brand Management.________________________________________Learning Session ObjectivesAt the end of the learning session, participants will be able to:• An improved paradigm towards the basic 4Ps of the Marketing Mix.•…See More
1 hour ago
Faye Mapoy liked Faye Mapoy's discussion Comcast Customer Service? Not Terrible But Nonexistent, Call Center Workers Say
1 hour ago
Faye Mapoy posted a discussion

Comcast Customer Service? Not Terrible But Nonexistent, Call Center Workers Say

Comcast Customer Service? Not Terrible But Nonexistent, Call Center Workers SayBy @christopherzarac.zara@ibtimes.comon July 24 2014 2:00 PMwww.ibtimes.com/files/styles/v2_article_large/public/2014/07/24/callcenterpic.jpg" alt="CallCenterPic" title="CallCenterPic"/>Call-center workers field calls from customers. IBTimes spoke with current and former Comcast customer service representatives about working for the cable giant. JEAN-FRANCOIS MONIER/AFP/Getty Imageswww.ibtimes.com/files/styles/v2_article_large/public/2014/07/24/call-center.jpg" alt="Call Center" title="Call Center"/>Comcast emphasizes upselling over problem-solving, and workers say those who don’t make their metrics pay a steep price. Reuters file…See More
1 hour ago
Ankur posted discussions
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Raj Wadhwani posted discussions
2 hours ago
Shri Paras Corporation posted a blog post

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LATVIA, ESTONIA, GLOBAL STAR, EAST TIMOR , SIERRA LEONE and Many More Available with Good Access & Great PayoutsPremium Rate Number Available with great access. New Series and good range  for every termination. If you have volumes, You have chance to shoot up your capital. Great Payout with Flexible Payment Options (Weekly/monthly  available. Sign up Today and Start earning…Get in Touch with our Account Manager Now!!!!…See More
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Shri Paras Corporation posted discussions
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Profile IconBibhas Mattoo, Erick Meuro, Karl Ongkiko and 7 more joined Call Center Planet
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Rudradeep Samanta commented on Kizz's photo
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kiz2

"You look so charming"
11 hours ago
Rudradeep Samanta commented on Kizz's photo
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"Sizzling Hot!"
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Soumya jyothi.A posted discussions
11 hours ago
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics
"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
14 hours ago
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics
"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
17 hours ago
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics
"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
17 hours ago
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics
"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
17 hours ago
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics
"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
17 hours ago
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics
"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
17 hours ago
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics
"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
17 hours ago

Top Members 

1 Ankur

Ankur

MH, India

2 Shri Paras Corporation

Shri Paras Corporation

delhi, India

3 Raj Wadhwani

Raj Wadhwani

Canada

4 Russ Sandlin

Russ Sandlin

Doha, Qatar

5 Neha Mathur

Neha Mathur

Jaipur, India, India

6 Soumya jyothi.A

Soumya jyothi.A

Hyderabad, India

7 GOUTAM PAUL

GOUTAM PAUL

kolkata, WESTBENGAL, India

8 Avyukta Intellicall

Avyukta Intellicall

Jaipur, India

9 saurav sharma

saurav sharma

punjab, India

10 Denis Novel

Denis Novel

California City, CA, United States

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    Blog Posts

    PROCESS AVAILABLE......

    Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments

    Back Office Process (US)

    Posted by Ronnie Adak on February 19, 2010 at 8:04pm 41 Comments

    Virgin Campaigns !

    Posted by Raj Nair on March 16, 2009 at 5:30am 18 Comments

    UK Chat Process

    Posted by CORE Outsourcing Services on September 9, 2010 at 11:30am 14 Comments

    Job in Cebu

    Posted by Hazel Arpafo on January 17, 2011 at 6:54am 11 Comments

    Contact center trainer in bahrain

    Posted by Riyadh on October 3, 2011 at 3:48pm 10 Comments

    NOW HIRING!..

    Posted by Yokling Lee Giron on March 14, 2014 at 5:21pm 9 Comments

     
     
     

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