Community for offshore contact center and BPO people all over the world.
Welcome!
We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.
Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!
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Rules of the Road for Call Center Planet
We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.
1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.
Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.
Please enjoy the site while treating one another with respect. Thank you so much!
Latest Activity
Touheed Alam posted a blog postTelecom Solutions for Every Type of Business
HOSTED PREDICTIVE DIALERInformation About Plans and Pricing are as follows - $29.95 One-time Setup Fee / $49.95 per month + infinite VoIP Paid in advance Information About the Service - Ultra-fast agent notification so your reps can hear the First HelloUses Industry leading Dialogic Perfect Call Detection to detect 85% of answering machines and telephone company messages.3 way call conferencing with agent "drop off" featureTransfer calls with screen pops to verification station inside and outside of officeInbound/outbound call blending (optional)Agent monitoring with "silent" whisper optionReal-time digital voice recording of TSRs and playback capability for retrieval ( server and agent side)Real time (session) statistics of login time, connect time, break time, idle time, seconds per call, etc. can be used for payrollReal time statistics on performance of calling campaigns such as: number of connects, busies, no answers, answering machines, and more.Automatic Call back and Agent…See More
Dave posted a discussionUK Lead Generation Campaigns
Hi Guys, We are looking too add new call centers too work on our newly launched campaigns. We have various lead generation campaigns with good payouts, we aim too release new campaigns in 2014 too. We have a few B2C & B2B campaigns at the moment and we are looking for highly experienced call centers too work alongside us. We aim too work with the best centers only so quality will not be an issue. We are not just looking for centers who work on telemarketing, perhaps other avenues off generating leads too such as internet leads too. We look forward too hearing from you, references can be provided of centers currently working on our campaigns.Thank YouDavE: Dav@elegant-marketing.co.ukSee More
Bhagesh Nair posted a discussionCredit card merchant accounts for Call rooms & internet business's including Indian merchants. No offshore incorporation required. Contact - info@planbpay.org
Acquiring bank and the Processor are from EU.We can accept Indian merchants, Startup's without offshore incorporation on case by case basis and offer an aggregated account in 2 days time offering MOTO as well as API.All legal business types are accepted including Pharma, Tech Support, Nutraceuticals & Replica.http://www.planbpay.orgSee More
The Cure For Winter Blues
The Cure For Winter BluesDon't be feeling down Just because winter came around Let me share things I have foundBefore more snow hits the groundMy youtube channel viewwithme Has much excitement for you to see So go to the site and join meIt really is the place to beThere are playlists to suit your every need Anything from wild bats out of trees To the judging of birds and bumble beesTake a minute to give it a peek You will find what you seek There is nothing you would consider bleakThese playlists are all very uniqueEven if you have the flu Don't go feeling blue You can still have fun and see something newFrom waterfalls to making a shoeIf you are into storm chasing Or even furniture making You can watch from when you're first wakingUntil your eyes are achingIf you like to watch a whole lot of contests My youtube channel viewwithme is the best You may even need to take a restBefore you can continue to see the restThere are playlist of stagecoaches and wagons too And much more in store…See More
Top Members
| 1 |
Neha MathurJaipur, India, India |
| 2 |
Raj WadhwaniCanada |
| 3 |
RKG OutsourceJaipur, India |
| 4 |
freelancer4BPOTamilnadu, India |
| 5 |
Raul Dan DomingoIloilo, Philippines |
| 6 |
Touheed AlamDelhi, India |
| 7 |
Anshul VermaNew Delhi, India |
| 8 |
Avyukta IntellicallJaipur, India |
| 9 |
SAI INFOSERVICESMUMBAI, India |
| 10 |
umar shaikhMumbai, India |
Events
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Middle East Customer Care & Big Data Forum
December 9, 2013 at 8am to December 12, 2013 at 4pm – Dubai, UAE
Everyone understands that the amount of data being produced nowadays is growing in leaps and bounds. And though the numbers are mind-boggling, people understand intuitively that something significant…
Organized by INSIGHTS Middle East | Type: forum
0 Comments 2 Likes
December 10
Tuesday
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MetricNet Presents | The Zen of Support!
December 10, 2013 from 2pm to 4pm – Live Online
The words “Customer Support” and “Customer Service” accurately describe the role of Service Desk and Desktop Support Professionals. Unfortunately, these words sometimes carry negative connotations,…
Organized by Jeff Rumburg | MetricNet | Type: customer service, customer satisfaction, live training, service and support
0 Comments 2 Likes
January 16
Thursday
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FREE LEARNING SESSION - 45 Smart Steps to Building A Winning Sales Attitude
January 16, 2014 from 8:30am to 12pm – AIM CONFERENCE CENTER Benavidez corner Trasierra Streets, Legaspi Village, Makati City, Philippines
Train your salespeople in the best practices of the best salespeople; Watch them how they build your market share and makeup a winning attitude. This will help to boost your company to have a shot in…
Organized by JM Matienzo | Type: seminar
0 Comments 0 Likes -
FREE LEARNING SESSION - 35 Proven Techniques to Building Creative Selling Strategies
January 16, 2014 from 1:30pm to 5:30pm – AIM CONFERENCE CENTER Benavidez corner Trasierra Streets, Legaspi Village, Makati City, Philippines
Train your salespeople in the best practices of the best salespeople; Watch them how they build your market share and makeup a winning attitude. This will help to boost your company to have a shot in…
Organized by JM Matienzo | Type: seminar
0 Comments 0 Likes
January 22
Wednesday
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FREE LEARNING SESSION: Mastering Telesales: The Keys to Becoming a Better Telemarketer
January 22, 2014 from 1:30am to 5:30pm – AIM CONFERENCE CENTER Benavidez corner Trasierra Streets, Legaspi Village, Makati City, Philippines
Mastering Telesales: The Keys to Becoming a Better Telemarketer January 22, 2014 PM Learning Session 1:30 PM to 5:30 PM AIM CONFERENCE CENTER Benavidez corner Trasierra Streets, Legaspi Village, Maka…
Organized by JM Matienzo | Type: seminar
0 Comments 0 Likes -
FREE LEARNING SESSION: Mastering Telesales: The Keys to Becoming a Better Telemarketer
January 22, 2014 from 1:30am to 5:30pm – AIM CONFERENCE CENTER Benavidez corner Trasierra Streets, Legaspi Village, Makati City, Philippines
Mastering Telesales: The Keys to Becoming a Better Telemarketer January 22, 2014PM Learning Session1:30 PM to 5:30 PM AIM CONFERENCE CENTERBenavidez corner Trasierra Streets, Legaspi Village,Makati C…
Organized by JM Matienzo | Type: seminar
0 Comments 0 Likes -
Excellent Customer Service Over the Phone
January 22, 2014 from 8:30am to 12pm – AIM CONFERENCE CENTER
Excellent Customer Service Over the Phone January 22, 2014AM Learning Session8:30 AM to 12:00 NN AIM CONFERENCE CENTERBenavidez corner Trasierra Streets, Legaspi Village,Makati City, Philippines ____…
Organized by JM Matienzo | Type: seminar
0 Comments 0 Likes
January 28
Tuesday
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CIAC Certification - Customer Relationship Management - January 28-30, 2014
January 28, 2014 at 8am to January 30, 2014 at 4pm – Dubai, UAE
The prestige of professional certification is now available for individuals in call centre management. Whether you're a manager responsible for day-to-day contact centre operations or an individual p…
Organized by INSIGHTS Middle East | Type: management, certification
0 Comments 0 Likes
March 25
Tuesday
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5th Annual Contact Centres Asia 2014
March 25, 2014 to March 26, 2014 – Prince Hotel & Residence Kuala Lumpur
Driving the Next Generation of Contact Centres through Integrated Social Media, Revolutionary Technology and Top Class Asian Talent Contact Centres Asia will help you redefining customer experience,…
Organized by IQPC Worldwide; SSON Network | Type: conference
0 Comments 1 Like
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Groups
Forum
UK Lead Generation Campaigns
Started by Dave in Classifieds yesterday. 0 Replies 0 Likes
Urgent need to purchase UK Call Centre
Started by Russ Sandlin in Classifieds. Last reply by vishwabpo yesterday. 8 Replies 8 Likes
Need 50 inbound Portuguese agents for hourly program ASAP
Started by Faye Mapoy in Classifieds. Last reply by Russ Sandlin yesterday. 2 Replies 0 Likes
Predictive Dialer with unlimited VoIP.
Started by Neha Mathur in Services yesterday. 0 Replies 0 Likes
Unlimited Voip with free dialer @ 3250 INR-Seat-Month
Started by Neha Mathur in Services yesterday. 0 Replies 0 Likes
Predictive Dialer 10000 -with unlimited seats
Started by Neha Mathur in Classifieds yesterday. 0 Replies 0 Likes
Predictive Dialer Software and VoIP Minutes with 24X6 Supports
Started by Neha Mathur in Classifieds yesterday. 0 Replies 0 Likes
WE PROVIDE LEADS FOR PAY DAY LOANS COLLECTIONS UNSECURED LOANS DEBT MANAGEMENTS AUTO LOANS
Started by Sarah M in Classifieds. Last reply by Sarah M on Friday. 39 Replies 0 Likes
US Payday Fresh Leads -- HIGH CONVERSION
Started by Sarah M in Classifieds. Last reply by Sarah M on Friday. 22 Replies 0 Likes
WHY BUY OTHER PEOPLES GARBAGE, WE PROVIDE EDU, DIABETIC PAY DAY TECH SUPPORT DEBT AND LOANS LEADS
Started by James Arthur in Classifieds. Last reply by James Arthur on Friday. 45 Replies 0 Likes
EXCLUSIVE LEADS FOR EVERY PROCESS B2B LEADS B2C LEADS OPEN TO SEE MORE
Started by James Arthur in Classifieds. Last reply by James Arthur on Friday. 28 Replies 0 Likes
Provision of VoIP - $22/Month $44/Month $55/Month
Started by Touheed Alam in Classifieds on Friday. 0 Replies 0 Likes
TOLL-FREE NUMBERS WITH FREE INCOMING MINUTES by Arsh technology
Started by Gurjeet Singh in Services. Last reply by Gurjeet Singh on Friday. 2 Replies 0 Likes
Quality PREDICTIVE DIALER AND VoIP MINUTES IN BEST RATES EVER @ www.arshtechnology.in
Started by Gurjeet Singh in Services. Last reply by Gurjeet Singh on Friday. 21 Replies 0 Likes
Quality predictive Dialer/ VoIP minutes /Unlimited VoIP / Free Dialer with unlimited VoIP @ www.arshtechnology.in Contact:-Gurjeet Singh 9828501966
Started by Gurjeet Singh in Services. Last reply by Gurjeet Singh on Friday. 9 Replies 0 Likes
PREDICTIVE DIALER ALMOST FREE WITH VoIP MINUTES @ www.arshtechnology.in
Started by Gurjeet Singh in Services. Last reply by Gurjeet Singh on Friday. 21 Replies 0 Likes
FULL IVR/MISSED CALL SETUP READY IN 4-5 DAYS WITH DIALER- @ www.Arshtechnology.in
Started by Gurjeet Singh in Services. Last reply by Gurjeet Singh on Friday. 2 Replies 0 Likes
Industry Tip: Customer Surveys
Started by Raj Wadhwani in Needing Assistance/Questions/Suggestions on Friday. 0 Replies 0 Likes
NewVoiceMedia Appoints Vice President Sales
Started by Raj Wadhwani in Press Release on Friday. 0 Replies 0 Likes
Blog Posts
PROCESS AVAILABLE......
Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments 3 Likes
To ALL Call Center Owners and Consultants
Posted by Aadil Tayabee on August 3, 2010 at 10:45pm 61 Comments 5 Likes
*EARN $13K+ PER MONTH * WE NEED CALL CENTERS 10+ SEATS ONLY
Posted by Jack Z. Dikici on March 3, 2011 at 12:44am 46 Comments 5 Likes
Back Office Process (US)
Posted by Ronnie Adak on February 19, 2010 at 8:04pm 40 Comments 0 Likes
We want to express our deepest condolence to Kevin Isherwood and Family
Posted by Cindy Ybanez Apostol on October 31, 2010 at 5:00am 29 Comments 0 Likes
Freelance Ad Posters, Developers or Virtual Assistants?
Posted by Douglas Feller on July 7, 2009 at 8:01pm 28 Comments 0 Likes
Welcome to "No Upfront".."No BP Fee"...."No Registration" Processess...!!!!
Posted by kamal joshi on April 15, 2009 at 7:44pm 26 Comments 2 Likes
No UPFRONT NO CONSULTANY CHARGE
Posted by Manohar JOSI on March 21, 2011 at 7:38am 18 Comments 0 Likes
Virgin Campaigns !
Posted by Raj Nair on March 16, 2009 at 5:30am 17 Comments 0 Likes
WANTED: Female that speaks Arabic & English for Call Center Manager Position February 03, 2011
Posted by Cindy Ybanez Apostol on February 4, 2011 at 3:15pm 13 Comments 1 Like
Congratulations Benprise Community !
Posted by Cindy Ybanez Apostol on August 12, 2009 at 5:30am 13 Comments 1 Like
Non Voice Form Filling Process
Posted by CORE Outsourcing Services on December 30, 2010 at 10:56am 12 Comments 0 Likes
Crab Mentality among Filipinos. TRUE!!
Posted by Maria L. on October 7, 2008 at 5:14pm 12 Comments 1 Like
Job in Cebu
Posted by Hazel Arpafo on January 17, 2011 at 6:54am 11 Comments 2 Likes
HIRING NOW!!! Content Writers
Posted by Gary Verderamo on May 27, 2011 at 9:00am 10 Comments 2 Likes
Looking for role as a Contact Center Head
Posted by Russ Sandlin on January 6, 2011 at 4:30am 10 Comments 2 Likes
UK Chat Process
Posted by CORE Outsourcing Services on September 9, 2010 at 11:30am 10 Comments 1 Like
Paket makan di Jimbaran. Harga Paket Pelajar mulai Rp 45.000.
Posted by budi on October 14, 2012 at 2:08pm 9 Comments 0 Likes
Contact center trainer in bahrain
Posted by Riyadh on October 3, 2011 at 3:48pm 9 Comments 6 Likes
Dilbert Daily Strips
Comic for December 8, 2013
Dilbert readers - Please visit Dilbert.com to read this feature. Due to changes with our feeds, we are now making this RSS feed a link to Dilbert.com.Sponsor of the Month - Transcend
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