Community for offshore contact center and BPO people all over the world.
We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.
Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!
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We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.
1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.
Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.
Please enjoy the site while treating one another with respect. Thank you so much!
Gaurav Korpal posted a blog post
Andrew Helton posted a discussionAndrew Helton posted a status
Neha Mathur posted a discussion
Mark Smith replied to Mark Smith's discussion Inbound Call Solution for All type of outbounds
chanchal sharma posted a status
Tamas GALL posted an event
Marcus von Kloeden commented on Riyadh's blog post Contact center trainer in bahrain| 1 |
Agrity Infracorp Pvt.Ltd.Kolkata, India |
| 2 |
Cesar F Reyes JrMeycauayan City, Philippines |
| 3 |
Sales Teamdelhi, India |
| 4 |
Raj WadhwaniCanada |
| 5 |
Mark Smithdelhi, delhi, India |
| 6 |
chanchal sharmaDelhi, India |
| 7 |
JM MatienzoMetro Manila, Philippines |
| 8 |
Ricky JonesKolkata, India |
| 9 |
Reece TechnologiesAhmedabad, India |
| 10 |
Andrew HeltonOcean City, MD, United States |
Monday
May 20, 2013 to May 22, 2013 – Pan American Life Conference Center
The 5th Customer Experience Summit will provide key insights and strategies for designing, implementing and managing the evolving multichannel customer experience in a dynamic environment. Join our u…
Organized by Customer Management IQ | Type: conference
0 Comments 2 LikesMay 22, 2013 at 8:30am to May 23, 2013 at 5:30pm – SMX CONVENTION CENTER, Mall of Asia Complex, Pasay City, Philippines
6th Annual Summit for Executive Secretaries and Administrative Professionals theme Unstoppable: Journey To the Top! Improving Competence, Performance and Role! Skills and Tools for Partnering with Yo…
Organized by JM Matienzo | Type: seminars
0 Comments 1 LikeWednesday
May 29, 2013 from 8:30am to 5:30pm – ASTORIA PLAZA, Escriva Drive, Ortigas Center, Pasig City, Philippines
Any successful business manager will tell you that you never get the deal you deserve – you always get the deal you negotiate! Some people say that successful negotiators are born, but the truth is t…
Organized by JM Matienzo | Type: strategies, sales, workshops, talks, negotiation
0 Comments 2 LikesThursday
May 30, 2013 all day – OmniTouch Sdn Bhd Suite 47.03, Level 47 Menara AmBank 8 Jalan Yap Kwan Seng, 50450 Kuala Lumpur
Contact Centres can be confusing environments. The dynamics are unique, the work-load arrives randomly, and often the people responsible for establishing and measuring KPI performance struggle with…
Organized by Marcus von Kloeden | Type: training, course
0 Comments 3 LikesMay 30, 2013 to May 31, 2013 – Hotel Granada Kecskemet, Hungary
Key players of the customer relationship community are meeting in the Partnering Conference for the 10.-th time in Hungary. More than 30 lecturers will present their best practices, new innovative te…
Organized by Partnering Central Europe Ltd. | Type: customer, experience, conference
0 Comments 1 LikeFriday
May 31, 2013 from 8:30am to 5:30pm – SMX CONVENTION CENTER, Mall of Asia Complex, Pasay City, Philippines
4th Annual Summit for Leaders and Managers theme Breakthrough to Excellence: Portraits of Success Executive Leadership Intensives! INNOVATE, INTEGRATE, MOTIVATE May 31, 20138:30 AM to 5:30 PMSMX CONV…
Organized by JM Matienzo | Type: seminars
0 Comments 2 LikesMonday
June 3, 2013 at 8am to June 6, 2013 at 6pm – Dubai Convention & Exhibition Centre
- The Region’s #1 Contact Centre Event Where Middle East Contact Centre Professionals Come To Learn, Network, Capture New Ideas And Leave Energized To Event To Make A Significant Difference Back In T…
Organized by INSIGHTS Middle East | Type: conference, &, exhibition
0 Comments 3 LikesTuesday
June 4, 2013 at 8:30am to June 5, 2013 at 5:30pm – ASTORIA PLAZA, Escriva Drive, Ortigas Center, Pasig City, Philippines
Master the concepts of fundamental and strategic finance in just 2 days This 2 day Mini-MBA for Chief Financial Officers is the first of its kind! Our expert trainer will walk you through the comple…
Organized by JM Matienzo | Type: seminars, events, mba, finance, management
0 Comments 2 LikesJune 4, 2013 at 9am to June 6, 2013 at 5pm – Hotel Majestic Tower, Dubai - UAE
Operations Management in Dubai An ICMI Professional Certification Training What are the 3 most significant ways to improve operational cost efficiency? What is the industry standard for Service Lev…
Organized by Marcus von Kloeden | Type: certification, training
0 Comments 1 LikeJune 4, 2013 from 7pm to 11pm – Sheikh Zayeed Road, Dubai
Now in it’s eighth year, the INSIGHTS Middle East Call Centre Awards Competition is the undisputed regional benchmark for remote customer interaction success. Not only is it widely acclaimed as the m…
Organized by INSIGHTS Middle East | Type: call, centre, awards, night
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