Community for offshore contact center and BPO people all over the world.
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We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.
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We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.
1. Posting of Porn or nudity is strictly prohibited.
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3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.
Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
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Please enjoy the site while treating one another with respect. Thank you so much!
Latest Activity
Erick Meuro commented on CORE Outsourcing Services's blog post UK Chat Process"Dear Campaign ProviderWe are a leading international BPO looking for some good DOMESTIC/INTERNATIONAL INBOUND/OUTBOUND CAMPAIGN.If you do have good campaign/campaigns please feel free to contact us as we really want to work on some good money making…"
JM Matienzo posted an event
12 P's of Transformational Marketing Mix: Creating Cutting-Edge Marketing and Sales Competitiveness at ASTORIA PLAZA
August 19, 2014 from 5:30am to 8:30pm
Discover how to assess your marketing competitiveness, identify your current positioning and devise a successful brand strategy with little resources through transformational marketing mix12 P's of Transformational Marketing Mix: Creating Cutting-Edge Marketing and Sales Competitiveness August 19, 2014 8:30 AM to 5:30 PMASTORIA PLAZAEscriva Drive, Ortigas Center, Pasig City, PhilippinesLearning Session DescriptionTraditionally, businesses have competed based on the 4Ps of the Marketing Mix – Product, Place. Promotion and Price. However, the dynamics of competition have set a higher standard critical thinking among business and marketing professionals. This led to the transformation of the 4Ps into the 5Ps, then 7Ps and just now – the 12Ps of Transformational Marketing/Brand Management.________________________________________Learning Session ObjectivesAt the end of the learning session, participants will be able to:• An improved paradigm towards the basic 4Ps of the Marketing Mix.•…See More
Faye Mapoy liked Faye Mapoy's discussion Comcast Customer Service? Not Terrible But Nonexistent, Call Center Workers SayFaye Mapoy posted a discussionComcast Customer Service? Not Terrible But Nonexistent, Call Center Workers Say
Comcast Customer Service? Not Terrible But Nonexistent, Call Center Workers SayBy Christopher Zara@christopherzarac.zara@ibtimes.comon July 24 2014 2:00 PMwww.ibtimes.com/files/styles/v2_article_large/public/2014/07/24/callcenterpic.jpg" alt="CallCenterPic" title="CallCenterPic"/>Call-center workers field calls from customers. IBTimes spoke with current and former Comcast customer service representatives about working for the cable giant. JEAN-FRANCOIS MONIER/AFP/Getty Imageswww.ibtimes.com/files/styles/v2_article_large/public/2014/07/24/call-center.jpg" alt="Call Center" title="Call Center"/>Comcast emphasizes upselling over problem-solving, and workers say those who don’t make their metrics pay a steep price. Reuters file…See More
Shri Paras Corporation posted a blog postpremium numbers to landline
LATVIA, ESTONIA, GLOBAL STAR, EAST TIMOR , SIERRA LEONE and Many More Available with Good Access & Great PayoutsPremium Rate Number Available with great access. New Series and good range for every termination. If you have volumes, You have chance to shoot up your capital. Great Payout with Flexible Payment Options (Weekly/monthly available. Sign up Today and Start earning…Get in Touch with our Account Manager Now!!!!…See More
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
Faye Mapoy replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics"Please reply to marketing@gway.email as the advert indicated. Thank you. We will not entertain any centers that do not follow directions."
Top Members
| 1 |
AnkurMH, India |
| 2 |
Shri Paras Corporationdelhi, India |
| 3 |
Raj WadhwaniCanada |
| 4 |
Neha MathurJaipur, India, India |
| 5 |
Russ SandlinDoha, Qatar |
| 6 |
Soumya jyothi.AHyderabad, India |
| 7 |
GOUTAM PAULkolkata, WESTBENGAL, India |
| 8 |
Avyukta IntellicallJaipur, India |
| 9 |
saurav sharmapunjab, India |
| 10 |
Jerry McannCalifornia City, CA, United States |
Events
July 29
Tuesday
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Creating Result-Driven Creative Selling Strategies and Initiatives for Hitting Targets
July 29, 2014 at 8:30am to July 30, 2014 at 5:30pm – ASTORIA PLAZA
Creating Result-Driven Creative Selling Strategies and Initiatives for Hitting Targets July 29 - 30, 20148:30 AM to 5:30 PMASTORIA PLAZAEscriva Drive, Ortigas Center, Pasig City, Philippines Workshop…
Organized by JM Matienzo | Type: seminar
0 Comments 0 Likes
August 6
Wednesday
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3rd Mini-MBA for Managers and Executives: Essential Skills for Successful Management
August 6, 2014 at 8:30am to August 7, 2014 at 5:30pm – ASTORIA PLAZA
Gain the insider secrets to become a more effective and fulfilled leader • Realize your leadership potential and empower others; • Develop new habits that enhance your leadership effectiveness• Impro…
Organized by JM Matienzo | Type: seminar
0 Comments 0 Likes -
4th Mini-MBA for Managers and Executives: Essential Skills for Successful Management
August 6, 2014 at 8:30am to August 7, 2014 at 5:30pm – ASTORIA PLAZA, Escriva Drive, Ortigas Center, Pasig City, Philippines
Gain the insider secrets to become a more effectiveand fulfilled leader • Realize your leadership potential and empower others;• Develop new habits that enhance your leadership effectiveness;• Improv…
Organized by JM Matienzo | Type: seminar
0 Comments 0 Likes
August 8
Friday
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Innovative Credit and Effective Collection Strategies for Better Business Returns
August 8, 2014 from 8:30am to 5:30pm – ASTORIA PLAZA, Escriva Drive, Ortigas Center, Pasig City, Philippines
Enhanced Your Collection Skills and Negotiation Techniques! Collecting accounts receivable without havingadequate skills of negotiation could meanleaving money on the table. On the other hand underst…
Organized by JM Matienzo | Type: seminar
0 Comments 0 Likes
August 18
Monday
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Shared Services and BPO in the Philippines 2014
August 18, 2014 at 9am to August 20, 2014 at 5pm – New World Makati Hotel, Makati City, Philippines
The 5th Annual Shared Services & BPO in the Philippines will discuss how you can overcome those key challenges and stay strong on the path to SSO excellence You will walk away with key strategies…
Organized by Rani Kuppusamy | Type: conference
0 Comments 0 Likes
August 19
Tuesday
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12 P's of Transformational Marketing Mix: Creating Cutting-Edge Marketing and Sales Competitiveness
August 19, 2014 from 5:30am to 8:30pm – ASTORIA PLAZA
Discover how to assess your marketing competitiveness, identify your current positioning and devise a successful brand strategy with little resources through transformational marketing mix 12 P's of…
Organized by JM Matienzo | Type: sales, marketing
0 Comments 0 Likes
August 28
Thursday
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The HR AGENDA gearing up towards ASEAN Integration
August 28, 2014 to August 29, 2014 – SMX CONVENTION CENTER Mall of Asia Complex, Pasay City, Philippines
Join your peers at the 2014 HR and Training Congress and boost your organizational growth, talent development and business productivity with the value-adding strategies, ideas and experiences that wi…
Organized by JM Matienzo | Type: human, resource
0 Comments 0 Likes -
8th HR and Training Congress: The HR AGENDA gearing up towards ASEAN Integration
August 28, 2014 to August 29, 2014 – SMX CONVENTION CENTER Mall of Asia Complex, Pasay City, Philippines
Join your peers at the 2014 HR and Training Congress and boost your organizational growth, talent development and business productivity with the value-adding strategies, ideas and experiences that wi…
Organized by JM Matienzo | Type: human, resource
0 Comments 0 Likes -
8th HR and Training Congress
August 28, 2014 to August 29, 2014 – SMX CONVENTION CENTER Mall of Asia Complex, Pasay City, Philippines
Join your peers at the 2014 HR and Training Congress and boost your organizational growth, talent development and business productivity with the value-adding strategies, ideas and experiences that wi…
Organized by JM Matienzo | Type: human, resource
0 Comments 0 Likes
September 1
Monday
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Shared Services and Outsourcing Week Asia 2014
September 1, 2014 at 9am to September 4, 2014 at 5pm – Singapore Expo
Asia has certainly seen unprecedented growth, and it’s not about to slow down, with organisations reporting global captive roll-outs and new vertically specific outsourcing alliances. Now more than e…
Organized by Rani Kuppusamy | Type: conference
0 Comments 0 Likes
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Groups
Forum
Comcast Customer Service? Not Terrible But Nonexistent, Call Center Workers Say
Started by Faye Mapoy in Uncategorized 10 hours ago. 0 Replies 1 Like
Raw Leads - Full Name, Full Address and Telephone number(2014 Updated)
Started by Ankur in Classifieds 10 hours ago. 0 Replies 0 Likes
Raw Leads - Full Name, Full Address and Telephone number(2014 Updated)
Started by Ankur in Classifieds 10 hours ago. 0 Replies 0 Likes
Raw Leads - Full Name, Full Address and Telephone number(2014 Updated)
Started by Ankur in Classifieds 10 hours ago. 0 Replies 0 Likes
Raw Leads - Full Name, Full Address and Telephone number(2014 Updated)
Started by Ankur in Classifieds 10 hours ago. 0 Replies 0 Likes
Raw Leads - Full Name, Full Address and Telephone number(2014 Updated)
Started by Ankur in Classifieds 10 hours ago. 0 Replies 0 Likes
Raw Leads - Full Name, Full Address and Telephone number(2014 Updated)
Started by Ankur in Classifieds 10 hours ago. 0 Replies 0 Likes
Raw Leads - Full Name, Full Address and Telephone number(2014 Updated)
Started by Ankur in Classifieds 10 hours ago. 0 Replies 0 Likes
Raw Leads - Full Name, Full Address and Telephone number(2014 Updated)
Started by Ankur in Classifieds 10 hours ago. 0 Replies 0 Likes
Industry Tip: Play Your Agents Their Calls
Started by Raj Wadhwani in Needing Assistance/Questions/Suggestions 11 hours ago. 0 Replies 0 Likes
Pelco by Schneider Electric Chooses bpm’online to Automate Sales
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
MobileIron Targets Customer Interactions With NewVoiceMedia
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
8x8 Extends Partnership With Zendesk to Enhance Customer Experience Management
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
Texas Company Opens Charlottetown Shop
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
Call Center Program Adds Jobs for Visually Impaired
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
L-com Extends Contact Center Hours of Operation
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
Nexidia Announces Enhancements to Live Collection Assistant
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
Medallia Appoints Dorian Stone as Vice President of Customer Experience Strategy
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
COLA Work-at-Home Staff Uses Interactive Intelligence Software
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
Derry Call Centre Sold to Computershare by Building Society
Started by Raj Wadhwani in Press Release 11 hours ago. 0 Replies 0 Likes
Blog Posts
PROCESS AVAILABLE......
Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments 3 Likes
To ALL Call Center Owners and Consultants
Posted by Aadil Tayabee on August 3, 2010 at 10:45pm 63 Comments 6 Likes
*EARN $13K+ PER MONTH * WE NEED CALL CENTERS 10+ SEATS ONLY
Posted by Jack Z. Dikici on March 3, 2011 at 12:44am 47 Comments 5 Likes
Back Office Process (US)
Posted by Ronnie Adak on February 19, 2010 at 8:04pm 41 Comments 0 Likes
We want to express our deepest condolence to Kevin Isherwood and Family
Posted by Cindy Ybanez Apostol on October 31, 2010 at 5:00am 29 Comments 0 Likes
Freelance Ad Posters, Developers or Virtual Assistants?
Posted by Douglas Feller on July 7, 2009 at 8:01pm 28 Comments 0 Likes
Welcome to "No Upfront".."No BP Fee"...."No Registration" Processess...!!!!
Posted by kamal joshi on April 15, 2009 at 7:44pm 27 Comments 2 Likes
No UPFRONT NO CONSULTANY CHARGE
Posted by Manohar JOSI on March 21, 2011 at 7:38am 18 Comments 0 Likes
Virgin Campaigns !
Posted by Raj Nair on March 16, 2009 at 5:30am 18 Comments 0 Likes
UK Chat Process
Posted by CORE Outsourcing Services on September 9, 2010 at 11:30am 14 Comments 2 Likes
WANTED: Female that speaks Arabic & English for Call Center Manager Position February 03, 2011
Posted by Cindy Ybanez Apostol on February 4, 2011 at 3:15pm 13 Comments 1 Like
Non Voice Form Filling Process
Posted by CORE Outsourcing Services on December 30, 2010 at 10:56am 13 Comments 0 Likes
Congratulations Benprise Community !
Posted by Cindy Ybanez Apostol on August 12, 2009 at 5:30am 13 Comments 1 Like
Crab Mentality among Filipinos. TRUE!!
Posted by Maria L. on October 7, 2008 at 5:14pm 12 Comments 1 Like
HIRING NOW!!! Content Writers
Posted by Gary Verderamo on May 27, 2011 at 9:00am 11 Comments 2 Likes
Job in Cebu
Posted by Hazel Arpafo on January 17, 2011 at 6:54am 11 Comments 2 Likes
Contact center trainer in bahrain
Posted by Riyadh on October 3, 2011 at 3:48pm 10 Comments 6 Likes
Looking for role as a Contact Center Head
Posted by Russ Sandlin on January 6, 2011 at 4:30am 10 Comments 2 Likes
NOW HIRING!..
Posted by Yokling Lee Giron on March 14, 2014 at 5:21pm 9 Comments 5 Likes
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