Call Center Planet

Community for offshore contact center and BPO people all over the world.

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We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.

Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!







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Rules of the Road for Call Center Planet




We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.

1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.

Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.

Please enjoy the site while treating one another with respect. Thank you so much!





Latest Activity

TULIO FIGUEROA GARCIA liked Rob OMalley's video
6 hours ago
Faye Mapoy liked Abed Shamlawi's profile
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Faye Mapoy liked Faye Mapoy's discussion Happy Holidays
6 hours ago
Rob OMalley posted videos
6 hours ago
Faye Mapoy posted a discussion

Happy Holidays

 Jon E. KaplanPresidentTeleDevelopment Services, Inc.Call Center and BPO Support Serviceswww.teledevelopment.comjkaplan@teledevelopment.coSee More
6 hours ago
Raj Wadhwani posted discussions
8 hours ago
Mr Alexander Kerr Murphy posted a status
"We are an European Call Centre Start up, we are looking for a challenging Inboud process for our Graduate Talent Pool"
8 hours ago
TULIO FIGUEROA GARCIA liked Rob OMalley's video
16 hours ago
Annex Services posted a discussion

US energy per hour per seat campaign , VoIP data provided !!!

USA energy per hour per seat campaign available , its 7 $ per hour per seat/ diallers VoIP data all provided,Its only TPV ( third party verification) no salesNeeded experience centers to start it asapMin seats to start is 10 do contact- skype- hpwagon_rph- 919471712348email- annexservicesjsr@gmail.comSee More
18 hours ago
Amit Raj Ranga posted a status
"Now Start with genuine OUTBOUND/INBOUND international call center without paying upfront. Go live within 2 Days"
18 hours ago
Bhargav posted a status
"Excellent Quality of US/UK Leads(Survey,Raw Data,Pharmacy etc) and VOIP Available at very reasonable cost...Please contact me on 8866848094"
23 hours ago
Faye Mapoy liked Rob OMalley's video
Profile IconAmanda Palmer, Rohit Reddy, krishna and 1 more joined Call Center Planet
Andrew Helton posted a discussion

SIP Termination - Wholesale Dialer & Conversational Termination

Reliability & wholesale pricing SIP Termination is available for both conversational and dialer traffic. We provide world class voice and quality as you would expect. ~ Visit our site and view rates today! Australia Dialer, Canada Dialer, France Dialer, Mexico Dialer, UK Dialer, USA Dialer Canada Conversational, Mexico Conversational,Toll Free Conversational, UK Conversational, USA Conversational Phone - 1(800) 653-6010 Ext. 800 Email - Skype - andrew.helton50 Andrew Helton Star Communications COO Linked In - Website - Carpe diem - Seize the day See More
Raj Wadhwani posted discussions
TULIO FIGUEROA GARCIA liked Faye Mapoy's discussion 999 workers in Scotland Yard call centre claim bosses are following them to the toilet to enforce strict 'five-minute' rule
Faye Mapoy replied to Faye Mapoy's discussion 999 workers in Scotland Yard call centre claim bosses are following them to the toilet to enforce strict 'five-minute' rule
"What do you think about that Paul Wayman?"
Faye Mapoy posted a discussion

999 workers in Scotland Yard call centre claim bosses are following them to the toilet to enforce strict 'five-minute' rule

999 workers in Scotland Yard call centre claim bosses are following them to the toilet to enforce strict 'five-minute' rule Workers say bosses sometimes check the time they spend on toilet breaksSome claim they are followed to the toilet if they are found to have taken too longCall handlers at Metropolitan Police have complained to Police Federation'Monitoring' put in place after some workers 'took ages' on their breaks, it is claimedScotland Yard confirmed that 'time off the operation floor was monitored'But spokesman said it was 'unaware' of bosses following workers to toiletBy JULIAN ROBINSON FOR MAILONLINEPUBLISHED: 12:31 GMT, 16 December 2014 | UPDATED: 13:21 GMT, 16 December 2014Emergency call handlers at the largest control centre in Britain are being followed to the toilet - to ensure they do not spend too much time away from their desks, it has been…See More
JM Matienzo posted an event

2nd Employee Fringe and Welfare Benefits Latest Updates and HR’s Role in Compliance of DOLE, SSS, Philhealth and Pag-Ibig Requirements at AIM CONFERENCE CENTER

January 23, 2015 from 8:30am to 5:30pm
2nd Employee Fringe and Welfare Benefits Latest Updates and HR’s Role in Compliance of DOLE, SSS, Philhealth and Pag-Ibig Requirements January 23, 20158:30 AM to 5:30 PMAIM CONFERENCE CENTERBenavidez corner Trasierra Streets, Legaspi Village,Makati City, PhilippinesLearning Session DescriptionLearn how a clear company benefits’ philosophy translated into a program of action can assist in you in effectively managing your company’s scarce resources to influence employee behaviors. Start with how you can leverage government-mandated benefits for better employee performance._________________________________________Learning Session ObjectivesAt the end of the learning session, participants will be able to:• Formulate appropriate philosophies in management of compensation as a whole, and benefits in particular:• Given limited resources, to leverage government-mandated benefits to influence/shape effective workplace behavior/performance: and• How to assess if benefits are effective as…See More
ALS BPO replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics
"Hi Ms. Mapoy, ALSBPO will be sending you anemail for some processes. Thanks,"

Top Members 



Caloocan, Philippines

2 JB Groups

JB Groups

india, India

3 Raj Wadhwani

Raj Wadhwani


4 Neha Mathur

Neha Mathur

Jaipur, India, India

5 Jorge Teotico

Jorge Teotico

South San Francisco, CA, United States



Hurst, TX, United States

7 Diane Milla

Diane Milla

Makati, Philippines

8 Shri Paras Corporation

Shri Paras Corporation

delhi, India

9 Mr Alexander Kerr Murphy

Mr Alexander Kerr Murphy

Scotland, United Kingdom

10 Rob OMalley

Rob OMalley

United Kingdom


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    Happy Holidays

    Started by Faye Mapoy in Uncategorized 6 hours ago. 0 Replies

    Blog Posts


    Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments

    Back Office Process (US)

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    Virgin Campaigns !

    Posted by Raj Nair on March 16, 2009 at 5:30am 18 Comments

    UK Chat Process

    Posted by CORE Outsourcing Services on September 9, 2010 at 11:30am 16 Comments

    Job in Cebu

    Posted by Hazel Arpafo on January 17, 2011 at 6:54am 11 Comments


    Posted by Yokling Lee Giron on March 14, 2014 at 5:21pm 10 Comments

    Contact center trainer in bahrain

    Posted by Riyadh on October 3, 2011 at 3:48pm 10 Comments


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