Call Center Planet

Community for offshore contact center and BPO people all over the world.

Welcome to Benprise!

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We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.

Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!







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Rules of the Road for Call Center Planet




We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.

1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.

Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.

Please enjoy the site while treating one another with respect. Thank you so much!





Latest Activity

GLOBAL TECHNOLOGY updated their profile
18 minutes ago
Profile IconGLOBAL TECHNOLOGY, Alvin Guadalajara, Nyrelle Sonsona and 10 more joined Call Center Planet
38 minutes ago
Wesley Pollard posted a blog post

South Korean authorities have revealed a massive data breach that has affected well over half of the country's 50 million citizens

Additionally, regulators fined three credit card companies and took away their card-issuing rights in February after 20 million residents had their data stolen by an IT contractor.Then, in March, the government announced it was investigating another breach which had led to the compromise of 12 million names, resident…See More
44 minutes ago
Ashley liked Raj Wadhwani's profile
1 hour ago
Ashley liked Raj Wadhwani's discussion Great Interview with Emily Boisvert - Senior Director, Desjardins Card Services (Canada) - another one from
1 hour ago
Ankur posted discussions
2 hours ago
Faye Mapoy posted a discussion

LL Bean to close Bangor call center in 2016

LL Bean to close Bangor call center in 2016Employees receive orders at L.L. Bean's Bangor call center in 2012. By Dawn Gagnon, BDN StaffPosted Aug. 27, 2014, at 8:41 p.m. Last modified Aug. 27, 2014, at 9:30 p.m.BANGOR, Maine — L.L. Bean will close its Bangor call center in late spring 2016, a company official confirmed Wednesday night.Affected employees were informed of the company’s plan to close the call center earlier in the day, spokeswoman Carolyn Beem confirmed Wednesday night. She said that factors in the company’s…See More
3 hours ago
George Naron and Faye Mapoy are now friends
5 hours ago
Profile IconShobhit Saxena and Angela Irizarry joined Faye Mapoy's group

Global Procurement Sourcing

Group for Global Procurement Professionals worldwideSee More
9 hours ago
Angela Irizarry joined Faye Mapoy's group

Contact Center World

MissionOur mission is to provide world class research, conferences, awards, networking opportunities and information on best practices in the contact center world.About Us:ContactCenterWorld is The Global Association for Contact Center Best Practices & Networking. Today we have over 137683 corporate 'individual' members have joined the association's website ''.A snapshot of our history:1999 Launched website2001 established World HQ in Canada2003 Launched the Members' Choice Awards to celebrate the best vendors in the industry2005 Launched the most extensive Global Benchmarking Study with participants from over 50 countries2006 Launched the Top Ranking Performers Awards and …See More
11 hours ago
Angela Irizarry posted a discussion

Service Desk Metrics 101 Series

MetricNet is now a publisher on LinkedIn! We are part way through our first series, Service Desk Metrics 101. Read now and follow us for updates!Service Desk Metrics 101 | Cost MetricsService Desk Metrics 101 | Productivity MetricsService Desk Metrics 101 | Service Level Metrics…See More
11 hours ago
Angela Irizarry and Tarun Gupta are now friends
11 hours ago
Jagdeep Singh Lamba posted a discussion

Inbound Calls For Tech Support Available

Centers looking for Inbound Tech Support Calls.Contact:Skype Id: campaigns.bposhoppeEmail: campaigns@bposhoppe.comRegards,Jagdeep Singh Lamba(Business Development Manager) BPO SHOPPE INFO SOLUTIONS PV.LTD.514, Prime Plaza, Indira Nagar,Lucknow-226016 Uttar Pradesh INDIA.Email: campaigns@bposhoppe.comWebsite – www.bposhoppe.comSee More
14 hours ago
Neha Mathur posted discussions
16 hours ago
Raj Wadhwani posted discussions
17 hours ago
Support Services posted a discussion

Payment Processing for Genuine Centers

Hi AllWe are looking for genuine centers who wants to make money, we provide payment gateways and various processing options for pharmacy and Tech Support ....Tech SupportWe pay 70 to 80% commissions on genuine sales processed by credit cards WU Wire ACH bank to bank Transfer or Direct Deposit.PharmacyIf you are a shipper aswell We pay 70 to 80% commissions on genuine sales processed by credit cards WU Wire ACH bank to bank Transfer or Direct Deposit.Or else we give Flat 50% on the sales amount charged and we ship the meds.For further info contact on skype : supportservices.usaSee More
18 hours ago
KOM BPO posted discussions
18 hours ago
saagar gupta posted discussions
18 hours ago
JB Groups posted discussions
19 hours ago
Vozfon Global Services posted a discussion

web-based inbound/outbound predictive dialers support - vozfon1 (skype)

For more details please let us know your requirement on or contact us on skype - vozfon1See More
20 hours ago

Top Members 



Caloocan, Philippines

2 Neha Mathur

Neha Mathur

Jaipur, India, India

3 JB Groups

JB Groups

asansol, India

4 Shri Paras Corporation

Shri Paras Corporation

delhi, India

5 Ankur


MH, India

6 Support Services

Support Services

Brocton, NY, United States

7 Limtech Infoservices

Limtech Infoservices

All Over In India, India

8 Raj Wadhwani

Raj Wadhwani


9 Kristy Morgan

Kristy Morgan

Dallas, TX, United States

10 Dialer Wars

Dialer Wars

delhi, India


September 9


September 10



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    Service Desk Metrics 101 Series

    Started by Angela Irizarry in Services 11 hours ago. 0 Replies

    Inbound Calls For Tech Support Available

    Started by Jagdeep Singh Lamba in Classifieds 14 hours ago. 0 Replies

    CGS Receives ISO 9001 Certification

    Started by Raj Wadhwani in Press Release 17 hours ago. 0 Replies

    Blog Posts


    Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments

    Back Office Process (US)

    Posted by Ronnie Adak on February 19, 2010 at 8:04pm 41 Comments

    Virgin Campaigns !

    Posted by Raj Nair on March 16, 2009 at 5:30am 18 Comments

    UK Chat Process

    Posted by CORE Outsourcing Services on September 9, 2010 at 11:30am 15 Comments

    Job in Cebu

    Posted by Hazel Arpafo on January 17, 2011 at 6:54am 11 Comments

    Contact center trainer in bahrain

    Posted by Riyadh on October 3, 2011 at 3:48pm 10 Comments


    Posted by Yokling Lee Giron on March 14, 2014 at 5:21pm 9 Comments


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