Call Center Planet

Community for offshore contact center and BPO people all over the world.

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We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.

Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!







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Rules of the Road for Call Center Planet




We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.

1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.

Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.

Please enjoy the site while treating one another with respect. Thank you so much!





Latest Activity

JB Groups posted discussions
29 minutes ago
Deepak Agarwal replied to Robbie Kapoor's discussion Recruiting quality centers for UK and US campaigns
"Hi i m looking forward for inbound process plzz send me details on my email id:"
46 minutes ago
Deepak Agarwal replied to pankaj maurya's discussion Successfully running back end projects available for all centers
"hi pankaj i m looking forward for inbound process plzz mail me the details on my email id:"
49 minutes ago
Deepak Agarwal replied to Ileana Gording's discussion Inbound Customer Care (Fortune 500 Client)
"Dear Ileana, we are interested in doing inbound call center business, send complete details on my email id :"
53 minutes ago
Rabindra Sarkar posted a blog post

Data Cleansing Process

Hello,We are looking for serious centers or freelancers, for our 2 newly intorduced project. CALL AND DISCONNECT PROCESS and NUMBER CHECKING PROCESS. I would request to SERIOUS centers and freelancers to come forward and grab the opportunity.There are no UPFRONT CHARGES involved.  Anticipating quick and positive response. Kindly contact rabindra.sarkar5 skype. or email would like to inform you that Our company is outsourcing genuine BPO non voice projects, We have outsourced our projects in the market from many years without any hassels , We provide Training and asistance till the contract ends once Project has been outsourced, We have set of teams in Supervision, Qulality and Training to ensure the centers are getting best results in our projects.Thanks,Rabindra Sarkar.HOD, Sales, AsiaSee More
10 hours ago
Md Mahtab Alam posted a status
"Hi, i am going to inaugurate My BPO soon.looking for clients to start up our Pilot project. Assist me if possible."
14 hours ago
Profile IconMd Mahtab Alam, Shubham Dev, Umar Ashfaq Siddiqui and 4 more joined Call Center Planet
15 hours ago
Raj Wadhwani posted discussions
17 hours ago
saagar gupta posted a discussion

Data Entry work available with advance payment.

Hello,Centers, we are releasing our November slots for B.L.L.M process. We are looking for new centersHaving  good knowledge in data entry work.For the payment security we are providing advance payment to our clients. To know more please call me. Saagar 8017460911Skype-saagarg82See More
17 hours ago
adarsh sharma posted a discussion

Form filling process available with advance payment.

Hello,Centers we are providing  form filling process with high payout and with advance payment.We will provide slots first come first serve basis. Interested centers can contact us with their company profile. We feel happy to hear from you.  Thanks & RegardsRegardsAdarsh Sharma09088801108adarshind6@gmail.comskype id: aadarshind6  See More
19 hours ago
Deepak Agarwal replied to Ileana Gording's discussion Outsourcing From Hungary (Inbound Customer Care)
"Respecred Sir/Madam, We r interested to serve u with in bound process plzz send us the details of yr process with details my mail id:"
Deepak Agarwal liked Deepak Agarwal's profile
komal kumar updated their profile
Ileana Gording posted a discussion

Outsourcing From Hungary (Inbound Customer Care)

Hello partner, We are looking for a global outsourcing channel for our specialized customer care inbound process for our esteemed and top notch client handling.. We need one offshore partner round the globe and we are into the process of filtration to finalize each global channel outsourcer state wise from India let us how best you can deliver? Our objective is to ensure the highest level of Principal control over the projects by providing credible information regularly. The transparent reporting structure allows potential quick intervention (database issues, script modification, operator communication and efficiency), the result of which is the achievement of the highest possible quality, performance and cost efficiency during the cooperation. Tools of quality assurance process: Daily monitoring with visual elements Online listen-in, voice recording retrieval Regular analyses and evaluations Possibility of quick intervention, script modification Upon request CRM…See More
Ileana Gording and kristopher sales are now friends
Neha Mathur posted discussions
Wesley Pollard updated their profile
JYM KALIKONA replied to Faye Mapoy's discussion Update For Members October 27, 2014
"ALOHAAAAA We are more interested in adding new Inbound customer service campaigns to our center. Do you have someone in your network who can supply those ? Jym Kalikona, COO Email:  Jym.Kalikona@Gmail.Com or…"
Raj Wadhwani posted discussions
lakshminarayana. mannam shared Mike Goodwin's blog post on Twitter

Top Members 

1 JB Groups

JB Groups

india, India



Caloocan, Philippines

3 Raj Wadhwani

Raj Wadhwani


4 Bluehat Infotech

Bluehat Infotech

Kolkata`, India

5 Ankur


MH, India

6 Neha Mathur

Neha Mathur

Jaipur, India, India

7 JM Matienzo

JM Matienzo

Metro Manila, Philippines

8 Ileana Gording

Ileana Gording

Budhapest, Hungary

9 Rabindra Sarkar

Rabindra Sarkar

WB, India

10 Mike Goodwin

Mike Goodwin


November 4


November 6


November 7


November 13


November 19


November 20



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    Recruiting quality centers for UK and US campaigns

    Started by Robbie Kapoor in Services. Last reply by Deepak Agarwal 46 minutes ago. 1 Reply

    Blog Posts


    Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments

    Back Office Process (US)

    Posted by Ronnie Adak on February 19, 2010 at 8:04pm 41 Comments

    Virgin Campaigns !

    Posted by Raj Nair on March 16, 2009 at 5:30am 18 Comments

    UK Chat Process

    Posted by CORE Outsourcing Services on September 9, 2010 at 11:30am 16 Comments

    Job in Cebu

    Posted by Hazel Arpafo on January 17, 2011 at 6:54am 11 Comments


    Posted by Yokling Lee Giron on March 14, 2014 at 5:21pm 10 Comments

    Contact center trainer in bahrain

    Posted by Riyadh on October 3, 2011 at 3:48pm 10 Comments


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