Call Center Planet

Community for offshore contact center and BPO people all over the world.

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We built this community in hopes that our friends and colleagues find it useful for meeting people and keeping up with contacts, build relationships and hopefully business partnerships particularly in the call center industry.

Hopefully you will meet nice people here. You can chat, share, write blogs, and have your say in discussions. In the future we will be adding more great stuff, so hang around, tell your friends and enjoy!







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Rules of the Road for Call Center Planet




We have had several complaints regarding fraud, scam, porn and spam on this forum. Call Center Planet, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.

1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.

Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Call Center Planet does not allow unsubstantiated claims, which can be considered as slander to be posted. We do not allow Vendettas or Character assassination. Please resolve conflicts off the site.

Please enjoy the site while treating one another with respect. Thank you so much!





Latest Activity

Ankur posted discussions
1 hour ago
Yang Israel joined shen san's group

Where clients meet ( build up and relations )

I wanted to make a small little world where clients could come together out of the whole busy crowd and take some time to build up on a relationship, professionally and personally getting to know each other as they venture into business together to keep the bonds strong and create a refreshing feeling for a better work environment.See More
2 hours ago
Yang Israel joined Russ Sandlin's group

Offshore Outsourcing in the Flat World

A group for the professionals that service the Flat World Offshore and Outsourcing World
2 hours ago
Yang Israel joined Nielissa Buenviaje's group


This is the place where people from the different sites of CVG can meet
3 hours ago
Yang Israel and Faye Mapoy are now friends
3 hours ago
Profile IconSrini Vas, Jeremy Jay Villegas, Archer Jones and 1 more joined Call Center Planet
4 hours ago
Richard Ayala shared Faye Mapoy's discussion on Facebook
4 hours ago
firoz khan posted a blog post

UK inbound .. with outbound and emailing process

hello all,A Uk based company is looking for call centres in India for their inbound customer handelling  process and also they want centres to start with outbound for US customers and emailing process for Uk .so its an complete package were centres can run 3 different process with same client at a time . feel free to contact me for complete details of the process...mail : firoz2780@gmail.comskype : firoz2780mobile : +919323436373 / +919699751666NOTE : There is upfront involve in this process plzz conact me only if u are willing to pay the upfront thanks & regards  firoz a khan See More
4 hours ago
Shri Paras Corporation posted a blog post

premium numbers to landline

LATVIA, ESTONIA, GLOBAL STAR, EAST TIMOR , SIERRA LEONE and Many More Available with Good Access & Great PayoutsPremium Rate Number Available with great access. New Series and good range  for every termination. If you have volumes, You have chance to shoot up your capital. Great Payout with Flexible Payment Options (Weekly/monthly  available. Sign up Today and Start earning…Get in Touch with our Account Manager Now!!!!…See More
4 hours ago
Raj Wadhwani posted discussions
4 hours ago
Shri Paras Corporation posted discussions
7 hours ago
Chemin Info Serivces and Juliana are now friends
8 hours ago
Siddhartha Sangma replied to Siddhartha Sangma's discussion UK CALL AND DISCONNET PROCESS WITH HANDSOME PAYOUTS. NO SALES.
"Kindly download skype as everything is not discussed over the emal"
9 hours ago
TecVeda BPO Services replied to TecVeda BPO Services's discussion Payment Gateway for High Risk Merchants | Instant Approval | High Payout
"If you are interested to get your own payment gateway with high payout, please add me on skype for further discussions."
10 hours ago
Soumya jyothi.A posted discussions
12 hours ago
Faye Mapoy liked Faye Mapoy's discussion Ripple effect of Lifeline indictments in Tampa felt at El Salvador call center
14 hours ago
Faye Mapoy posted a discussion

Ripple effect of Lifeline indictments in Tampa felt at El Salvador call center

Ripple effect of Lifeline indictments in Tampa felt at El Salvador call centerCourtesy of Wilbert Perez-VelasqWilbert Perez-Velasquez is among 75 employees at a call center in Santa Ana, El Salvador, who were still working when it was shut down earlier this month. The company’s U.S. owner has been accused of cheating a federal phone subsidy program.TAMPA — Workers at a call center in Santa Ana, El Salvador, remember visits from their rich American boss. The phone company owner would arrive in a motorcade, like a president, flanked by gun-waving guards."He thanked us for making him a millionaire," said employee Wilbert Perez-Velasquez, 40.The U.S. Justice Department has another explanation for the wealth of Kevin Brian Cox, 38. He is one of three men accused in May of defrauding the federal Lifeline phone program of $32.4 million by exaggerating how many customers qualified for a subsidy because they were poor.As the men await trial or a plea deal, the Justice Department has tied up…See More
14 hours ago
TecVeda BPO Services posted a discussion

Payment Gateway for High Risk Merchants | Instant Approval | High Payout

TecVeda Payment has been dedicated towards providing payment gateways. We specialize in high risk and off shore merchant accounts. We offer next generation cloud and payment gateway services. The payment gateway offered by us is user friendly and provides superior value to the merchants. We continue to innovate and improve our products by using cutting edge technology to offer best payment gateway solutions to our merchants. We are transparent and work in highly secure environment.Our core guiding principles are building trust and credibility with our merchants. We promote respect, business integrity and open communications among our clients and our team. These basic principles shape our company and culture. We serve to achieve our customers’ business goals by maximizing all the benefits of automation and technology. We constantly invest in our employees and strive to achieve a team which is highly specialized so that we leave an ever lasting impression on our merchants. As a leader…See More
22 hours ago
Faye Mapoy and Kusal Das are now friends
kishore replied to Faye Mapoy's discussion Seeking Offshore Call Centers for U.S. Outbound B2B Lead Generation – Proven Success Metrics
"Please send me the details Email me :"

Top Members 

1 Shri Paras Corporation

Shri Paras Corporation

delhi, India

2 Ankur


MH, India

3 Raj Wadhwani

Raj Wadhwani


4 Soumya jyothi.A

Soumya jyothi.A

Hyderabad, India

5 Neha Mathur

Neha Mathur

Jaipur, India, India

6 Russ Sandlin

Russ Sandlin

Doha, Qatar



kolkata, WESTBENGAL, India

8 Jerry Mcann

Jerry Mcann

California City, CA, United States

9 JM Matienzo

JM Matienzo

Metro Manila, Philippines

10 Denis Novel

Denis Novel

California City, CA, United States


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    premium numbers to landline

    Started by Shri Paras Corporation in Services 7 hours ago. 0 Replies

    Blog Posts


    Posted by Dev aka Lance on May 28, 2010 at 6:12pm 20 Comments

    Back Office Process (US)

    Posted by Ronnie Adak on February 19, 2010 at 8:04pm 41 Comments

    Virgin Campaigns !

    Posted by Raj Nair on March 16, 2009 at 5:30am 18 Comments

    UK Chat Process

    Posted by CORE Outsourcing Services on September 9, 2010 at 11:30am 14 Comments

    Job in Cebu

    Posted by Hazel Arpafo on January 17, 2011 at 6:54am 11 Comments

    Contact center trainer in bahrain

    Posted by Riyadh on October 3, 2011 at 3:48pm 10 Comments


    Posted by Yokling Lee Giron on March 14, 2014 at 5:21pm 9 Comments


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