Gender

Female

Location

Dhaka

Birthday:

June 30

Age:

63

About me

Profile: Naila Chowdhury, Chairman / CEO, TeleConsult Group Naila Chowdhury is Chairman & CEO of TeleConsult Group in Bangladesh. Previously she was Director Customer Relations, Human Resources, Revenue Assurance, Billing, Walk in Service Centers of GramenPhone Ltd. She held position as Director, Customer Relations in Telenor Pakistan. She served as CHAIRMAN & CEO, HIIT - Training & Skill Development Institute. She also supports on a contractual basis as a Consultant & Group Director/Advisor. In large multinational organizations and MNCs in Bangladesh. Recipient of WHO’S WHO INTERNATIONAL PROFESSIONAL RECOGNITION for the year 2008. Recently, she has received an award for her excellent contribution to development of Human Resource in Bangladesh for the year 2006 from BSTD – Bangladesh Society for Training & Development & Rapport Bangladesh. “Presenter of the BBC documentary Michael Palin was accompanied by Naila Chowdhury, during Grameen Banks visit to Village Phone site. She also acted as an interpreter during the interview with Abida. The BBC team is visiting Bangladesh as part of its 2,000-mile journey from Afghanistan to the Bay of Bengal to film the documentary.” She was subsequently given additional responsibility and made Director Human Resources from 1st March 2000 to September 2003. She is one of the only Director’s in Grameen Phone who held two portfolio’s simultaneously. She has had the privilege to work in seven countries by merit of her expertise and has lead Customer service and Call Center projects as Synergy Head of Asia-Telenor. Her Telenor Projects gave her exposure to work in Ukraine, Hungary, Thailand, Malaysia, Norway, Denmark, Pakistan & Bangladesh. She holds a Masters Degree in Marketing from Dhaka University. She has also attained Sr. Executive Business Management Diploma from Singapore National University and has also completed Sr. Executive Management Diploma from Stockholm School of Economics. She had the privilege and expertise to travel and write project reports on few European affiliates of Telenor on ‘Best Practice & Synergy Effect’ like Pannon-Hungary, Sonofon-Denmark, Oslo-Norway, Djuice-Sweden & Kyivstar-Ukraine. While in her position as Head of Revenue Assurance at Grameen Phone along with the other portfolio’s she has completed Fraud Analysts course from i2 University in Cambridge. During her international posting, she was on unpaid leave from Grameen Phone Ltd while still holding portfolio of Director Customer Service. She also shouldered additional responsibility and was in charge of the Village phone Project of Grameen Bank on behalf of Grameen Phone Ltd for 2001 & mid 2004. She has attended the quarterly Board meetings with Grameen Bank and in many occasions had the privilege to work along side with Noble Laureate Prof Md. Yunus’s team from Grameen Telecom. She worked as a Task Force member in Telenor, Oslo, Norway. This was right before license purchase and launch of Telenor Pakistan . This was in recognition of her expertise, as one of the most skilled Synergy Experts in Service from Asia. She has had successful project implementation in- Kyivstar-Ukraine, DTAC- Thailand, DiGi-Malaysia, Grameen Phone-Bangladesh and Telenor Pakistan on the basis of her diversified expertise and skill. She is well known for her timely process and policy implementation in every unit under her leadership. INSEAD has written about her expertise in their formal report (Ease of reference Google naila chowdhury) on rapid progress of Telenor in Asia. She is well traveled and has represented her company in many prestigious International forums, seminars and workshops. Over the past 21 years of her professional career of which she had 16 years of Senior. Management position, she has gained extensive & versatile experience in the field of mainly telecommunication, large MNC and diversified, multi culture management.

Website

www.teleconsultgroup.com

Company

TeleConsult group

Title

chairman & ceo