Gender

Male

Location

Dakar Senegal

Birthday:

March 3

About me

- Project Management: Ability to complete project responsibilities independently and effectively and to actively participate to ensure project success. - Technical Solution Development: Works within own specialty with ability to integrate and coordinate elements of that specialty. - Technical Support: Ability to resolve complex problems based on existing documentation/training/resources. - Technical Support: Ability to communicate solutions to technicians, analysts, and other affected personnel to aid their future problem solving ability. - Consultancy Skills: Ability to determine client needs and effectively communicate back to technical experts. Technical Support: Ability to identify emerging trends and issues and make suggestions for technical modifications to solve current and prevent future problems. Advanced knowledge of a spectrum of work specialties and the ability to integrate this knowledge to develop and communicate innovative and effective solutions. - Consultancy Skills: Technical expertise commonly sought in resolving highly complex problems. Ability to consult with clients, peers and/or managers to develop requirements, solve problems and/or proactively establish technical directions.

Website

www.scicom-intl.com/

Company

scicom

Title

Contact Center Specialist (technical Support)