About

Gender

Male


Location

New Delhi


Birthday:

November 28


About me

Well, to start with I have total work experience of 11 years and 5 months in BPO, and I have worked on different verticals such as Technical Support, Customer Service, US Healthcare (Collections and Customer Service - Voice and Data blended), Sales, etc., In my tenure of 11 years and 5 months, i have acquired skills like Client Handling, Strategy, Team Management, Operations, People Management, Project Management, Service Delivery, Leadership Training etc. Also, highlighting some of the certifications and trainings that i have undergone are as below: Advanced Program on Strategic Management from IIM Calcutta Six Sigma Green Belt Certified Business Ethics in Real World from Santa Clara University Trained in Project Management (35 PDUs) from Knowledge Woods (R.E.P- PMI) SFC (Scrum Fundamentals Certified) Fundaments on Agile Project Management from SCRUM On the lookout for a suitable opportunity preferably in Philippines


Company

One Point One Solutions Pvt Ltd


Title

Senior Manager Operations