Gender
Male
About
Location
Hyderabad, Andhra Pradesh
About me
Phani Kumar Karra founded "WitsLea" in August 2007 with his incredible passion and vision to build a value-driven Organization in IT/ITES space. He strategically & categorically grabbed each opportunity to do so in past one year. WitsLea's customer relationship management, associations and respect for its Intellectual property in the industry is a reflection of his commitment to service excellence and customer orientation. Phani has over 8 years of diverse experience in Operations, Program management, Client management, Quality,Human Resources and Training. He holds Masters in Information technology and Executive MBA from XLRI (a Premier Business School in India). During his tenure he gained knowledge, expertise & certification in Lean Kaizen, Six Sigma(GB) and ITIL. He is an active member of TiE (The Indus Entrepreneur Org), Hyderabad. Phani has proven track record of establishing and sphere heading call centers. He successfully did set-up and hand held operations for a 110 & 45 seats centers in a span of 8 months on Merchant Banking & Utility Services domains respectively. Prior to WitsLea, Phani was Manager in Genpact (IT Services), erstwhile GECIS, a global leader in BPO/ITES Industry. In this role he was accountable for successful service delivery and management of end user computing processes. Prior to Genpact, Phani was part of Knoah Solution Pvt. Ltd. He started his career at Knoah in 2001 as Technical Support Agent and scaled upto a Team Manager of a Wireless Modem Technical support and R&D account. In this role, he was managing the account including Transition, Knowledge Management, Customer Feedback Analysis (360 degree feedback to the client). Phani is titled "LIVE WIRE" (Nov '04) in Knoah Inc., as a mark of appreciation for his excellence in performance. He is proud recipient of "PEOPLE CHAMPION" award (Aug '07), a highly regarded managerial award in Genpact ITS and always credits his performance to the teams he is part of & the mentors throughout.
Website
www.witslea.com
Company
WitsLea IT Solutions Pvt Ltd
Title
Founder & CEO
Comment Wall
You need to be a member of Call Center Planet to add comments!
Comments are closed.
Comments
Only 200 seats to be outsourced for UK and 400 seats for US
Anthem is launching two non-voice & voice programs for its clients
shortly and requires consultants to participate in promoting the same to
BPO Vendors. Serious Consultants with Good Track Records need only
reply.
The launch of these programs is going to be held at Hotel Hampshire Plaza, Hyderabad on 16th of October 2010. Kindly email your profiles to
hummingbird@anthem247.com or to info@uss24x7.com with your participation request.
As most of you are aware that Anthem enjoys an excellent track record
towards project acquisition in the BPO Business and will be able to
offer you excellent returns for your efforts. This offer is for
Consultants from anywhere in India, Bangladesh, Srilanka and
Philippines. For Consultants unavailable to attend, Anthem will make
arrangements to have either a live streaming session webinar or a Video
Conference from the Venue.
Email and Register Soon. Limited Seats Available. This is “an invite only”
seminar and is not open to the public. The registration for the Conference ends on Friday October 15, 2010.
Call us at 9908922336 (Prakash) or Email hummingbird@anthem247.com or to info@uss24x7.com with Profile and Subject: Seminar for Consultants in Hyderabad. More details available at Event Page on http://outsourcingxplorer.com ;
Regards,
Prakash
OUTSOURCING HEADSTART HYD-2010
An Anthem Consultancy and USS Initiative
This group is only for who is looking for Inbound & Chat support Campaigns, & who is ready to provide the Campaigns. So Dear International Clients here you can find potential vendors for your campaigns leave all your details.
My Agenda to form this group is to Bring, Genuine Vendors & Clients in one platform where both can get benefited..Good Luck
Hope u do join our group called Benprise Comment Box solution.
We are there4 looking for input from you to tell us how u think we can improve the site. We hope to hear from u and for sure we will look at all suggestion made.
Thanks,
Jean
glitter-graphics.com Thanks for joining on our site. Pls. add more pics and invite more of your friends to join. Hope ul get active on this site. We are looking forward to know more about you. Pls. feel free to ask me or any of the moderators here if you have some problems that u might encounter or any suggestions u want to share.
Thanks,
Jean
Thanks for joining! Good to have a fellow Knoah alum!
Russ