Gender
Male
About
Location
Istanbul
Birthday:
June 20
Age:
52
About me
A highly analytical & results oriented top-performing Executive with 11 years of exceptional success record in pan-European technology companies. My experience encompasses sales pursuits through to project implementation, day-to-day operational management & consulting activities. Extremely versatile with a broad skill base, I have been successful throughout a varied career. A dynamic sales, customer care, & BPO expert with strengths in vision creation, innovative strategic planning, organizational leadership, and forging high-performing teams. Proven track record on managing effective teams up to 250 FTE. Strong leadership experience of recruiting, retaining & inspiring direct and virtual cross-cultural and functional teams. Thrives on management of change, offering strong leadership & team building. Strong background in business development, commercial due diligence, IT sales and partner relationship management proven at EDS, IBM and SAP. Track record of driving positive outcomes for organizations leveraging entrepreneurial thinking, knowledge, experience, relationship building & a relentless positive attitude with a passion for winning. Developed strong customer and partner relationships through effective communication & professional integrity. Industrial engineering graduate with NVQ Diploma in Management. Very adaptable and widely skilled, with the ability to create, evangelize, and execute a successful plan, winning internal buy-in and effective partner and customer engagement. Excellent communication skills at all levels underpinned by a proactive and diplomatic approach. Skills: - Client relationship - Consultative Selling - Selling Business Services/Solutions - Define and Support Professional Services - Manage responses to RFI & RFP - New Business Development and support - Commercial Due Diligence - Client & Account Management - People performance assessment & recruitment - Suggest Innovative & efficient solutions SpecialtiesBPO/CRM Business transition/transformation Contact centre expertise Management of Change Contact Centre Set up and management Operational management and consultancy Project implementation Work Force Management Co-located and multi sites projects (virtual teams) Financials, Budget Management P&L, Risks and Delivery Quality Project Ecosystem COPC (Customer Operations Performance Centre) registered coordinator Results Coaching Systems - EDS Internal Coach Training Program
Website
http://www.linkedin.com/in/muratselcuk
Company
EDS
Title
Business Relationship Manager
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I am saaikat from india,running a BPO, expertised in Voice,NonVoice proces,Software development,Website designing,CAD/CAM.Sir do you have any project where we can perform.Hope a healthy relation which will help both in business and personal tooo..
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Welcome to benprise network! we are very glad to have you here. please invite all your friends to join on our site.
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Cindy
Glad for having you here..Pls invite all your friends too.
Have a great day!
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Thanks for joining on our site. Pls. add more pics and invite more of your friends to join. Hope ul get active on this site. We are looking forward to know more about you. Pls. feel free to ask me or any of the moderators here if you have some problems that u might encounter or any suggestions u want to share.
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