About

Gender

Male


Location

New Delhi


Birthday:

August 15


About me

Mayank Kumar Kapur is associated with the ITES / BPO segment from the last Eight Years, in a career span of over Eleven Years. Designated Manager (Operations Excellence Group), Mayank holds key responsibilities of Service Delivery Operations, Service Process Excellence. He is Dynamic, Responsive and an Analytical Professional with extensive Operations and Management experience in domestic and international arenas. Mayank key strengths include his excellent Operational skills, People Management, Client Engagement, Service Delivery, Strategy Planning & Business Transformation. He is an Innovative Problem Solver, who thrives on Challenges and is Calm under Pressure & has excellent Interpersonal and Communication skills. Mayank has contributed immensely to the growth and stabilization in Business Processes Outsourcing and in the Transformation Space. With a humble beginning, as a 'Consultant - Programmer' in Universal Softek Solutions, he has worked for various India based operations of Global Organizations like - Convergys, hp, Arvato Services (Bertelsmann Media Group) bringing in a Multi-National, Multi Cultural Management experience. Mayank holds a Masters Degree in Computers Management from Pune University.


Company

HCL


Title

Project Manager


Comment Wall

You need to be a member of Call Center Planet to add comments!

Join Call Center Planet

Comments are closed.

Comments

  • Cindy Ybanez Apostol August 15, 2011 at 6:38am
    35525635?profile=original
  • Valin Dsouza January 3, 2011 at 12:15pm
    We have started a UK and US outbound sales process . Payout for the process is weekly. Payout per sale is $200. For more details contact on 9172409295 or mail us at info@emergegroup.in
    Only 200 seats to be outsourced for UK and 400 seats for US
  • ken griffith August 15, 2010 at 7:10pm
    HAPPY BIRTHDAY !! HAVE A GREAT WEEK..
  • ken griffith August 15, 2010 at 6:53pm
    Welcome please join me as my friend and my 2 groups -- infoworldwide -- this group allows you to post all your comments and info about your business and --networking worldwide, -- allows you to have more friends and more points on your rank, thanks
  • Judel August 15, 2010 at 10:11am

    Happy Birthday Comments

    Click Here for Happy Birthday Comments

  • Prasanna L.N.S November 11, 2009 at 3:00pm
    Welcome Mayank
  • Judel November 10, 2009 at 6:22pm
    Hello,

    Glad for having you here..Pls invite your friends too.
    Have a great day!

    Welcome Comments

    Spicecomments.com - Welcome Comments

  • Chandru November 10, 2009 at 2:25pm
    Good Day…. We all are got a very good platform to discuss about the opportunities in the BPO & Call Center Industry….Update Your Profile and Take Active Participations in the Discussion and Blogs, Etc..
  • Chandru November 10, 2009 at 2:24pm
    Welcome to Benprise, Where you can discover, People in Outsourcing, BPO, Call Center & Contact Center Network.

    Invite your friends for your won network and update your profile……

    Wish you all the best....Good Luck....
  • Chandru November 10, 2009 at 2:24pm

    Welcome Comments

    Spicecomments.com - Welcome Comments

This reply was deleted.

Friends (2)

Photos