About

Gender

Male


Location

Raleigh, NC


Birthday:

April 24


About me

Result-oriented, high-energy and self-directed team player with a successful proven record in Cisco unified contact center implementation and support, IP IVR, telecommunication network support and troubleshooting • Worked closely with various directors and VPs to solve thorny contact center problems, such as cutting average speed of answer and average wait time in queue to improve the overall service level agreement • Strong critical thinking and analytical skills • 20 years of superior customer service including 13 years of outstanding IT and Telecommunication support • Motivated peers and subordinates with strong interpersonal and effective communication skills • Consistently increased knowledge of networking, telecommunications and customer service through experience and training required to exceed customers’ expectations as a network engineer, and technical support technician


Company

General Parts International


Title

Contact Center Engineer


Comment Wall

You need to be a member of Call Center Planet to add comments!

Join Call Center Planet

Comments are closed.

Comments

  • Wishing you many more good and prosperous years.

  • Wishing you many more good and prosperous years.

  • 35524821?profile=original
  • Happy Birthday
  • we provide voip minutes to US UK AUS CANADA

    VOIP basically are off two types
    Server based
    Hosted based

    we are providing the voip of hosted based with 24/7 support .......

    US unlimited voip minutes = Rs1900 per seat/per month
    Canada unlimited voip minutes= Rs 1750 per seat/ per month
    UK unlimited voip minutes = Rs 1900per seat/ per month

    above rates are for unlimited voip minutes

    For further quiries or clarifications call me on +919811434527

    Regards,
    Triveni Bedgujar
    Managing Director
    Triveni Infotech
    Skype Id - tbedgujar21
    Gtalk id - tbedgujar21
    Yahoo Id - triveniinfotech
  • Dear Matthieu
    Welcome
    Went through your profile and quite inspirational.
    How Could I be of Help to you?
    You can also reach me @ 17735997905(usa), 919985873094(india)
    aadil_tayabee@yahoo.com

    Regards
  • Hi Matthieu,

    Thank you for joining benprise! Please invite all your friends to join too.

  • Welcome please join me as my friend and join my 3 groups --1] infoworldwide -- this group allows you to post all your comments and info about your business and --2] networking worldwide, -- allows you to have more friends and more points on your rank, 3] Parmedics, nurses, hospital workers for all related medical personnel or employees of medlical related companies -- thanks for looking at these groups.. ken
This reply was deleted.