About

Gender

Male


Location

St-Eustache, Quebec


Birthday:

October 7


About me

Hands on Senior Operations Manager with extensive international experience in collections & customer service industry. Nurtured client relationships for both Canadian & U.S. clients. Proficiency in managing multi-site environments generating in excess of two million dollars in revenue monthly. Proven experience with managing inbound, outbound and blended contact centers including the integration of Aspect predictive dialer technology. Successful in project management, launching numerous 1st party, long term client relationships and coordinated site expansions, partnering with inside and outside vendors. Participated in RFP presentations to prospective clients. Proven leadership skills in a team environment. Ability to understand new concepts, requirements and analyze performance data to strategize for continuous improvement. Approachable leadership style with both direct and indirect reports. Microsoft Office.


Company

General Credit Services Inc.


Title

Director Business Development


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Comments

  • Judel October 7, 2011 at 8:17am
    Happy Birthday
  • ken griffith October 7, 2010 at 2:46pm
    HAPPY BIRTHDAY !! HAVE A GREAT WEEKEND...
  • ken griffith October 7, 2010 at 2:22pm
    Welcome please join me as my friend and join my 3 groups --1] infoworldwide -- this group allows you to post all your comments and info about your business and --2] networking worldwide, -- allows you to have more friends and more points on your rank, 3] Parmedics, nurses, hospital workers for all related medical personnel or employees of medlical related companies -- thanks for looking at these groups.. ken
  • Cindy Ybanez Apostol October 7, 2010 at 10:35am

  • Judel October 7, 2010 at 10:29am

    Happy Birthday Comments

    Click Here for Happy Birthday Comments

  • sam menezes June 16, 2010 at 10:25am
    Hi,

    This is Sam Menezes..

    I am from Singapore..

    If you needs UK Leads for Outbound Calls..

    Kindly conact me..

    Will offer you the chaepest deals on Data..

    The Best Qualified Leads in UK Market..

    For Processes like Lead Generation,Sales,Insurance,Collection...

    Regards
    Sam Menezes
    email -: sammenezes9@gmail.com

    My Skype Id -: sammenezes9
  • unessa t. zamora May 23, 2010 at 5:12am
    Yellow Ribbon
  • Sajands May 12, 2010 at 6:42pm
    Hi,

    I am looking to make good friends and create a good network on this site. Can we be friends.

    Regards,
    Sajan
  • Aadil Tayabee May 11, 2010 at 1:22pm
    Dear Stephens
    Thanx for adding.
    let me know how could i be of help.
    aadil_tayabee@yahoo.com
    Do give me your contact info to reach you

    Regards
  • unessa t. zamora May 10, 2010 at 4:11am
    Red Ribbon
This reply was deleted.

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