Gender

Male

Location

Greensboro, NC

Birthday:

January 1

About me

Jim Rembach is a former contact team lead and director. He's a Contact Center and Customer Experience Instigator and Host of the Fast Leader Show. Board Chair for Call Center Coach, Management Expert for ATD, Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert. Jim has authored nine books regarding contact center quality, employee engagement, and customer-focused leadership development. LinkedIn profile: www.linkedin.com/in/jrembach/

Website

http://www.callcentercoach.com

Company

Call Center Coach

Title

Board Chair