Gender

Male

Location

Kolkata, West Bengal

Birthday:

October 24

About me

A high performance professional with more than 10+ years of significant experience in outbound/inbound First & Third party collections, Sales & Survey. And carries a rich experience as Manager/Service Delivery Lead (Ops) for 3+ years with premium Fortune 500 companies. Proficient in managing & leading teams for running successful FTE's & experience of implementing innovative procedures. Resourceful in acting as an escalation gate to resolve critical issues of the team members. Skilled in conducting various training sessions & modules for enhancing performance and quality of service. Excellent people management, analyzing reports & ability to train and motivate cross cultural teams in optimizing their abilities in the field of collections & sales. Specialized in working under pressure & rise upto the challenge!!

Company

High Growth Advisory

Title

Sr Manager