Gender

Male

Location

karachi,Sindh

Birthday:

January 3

About me

15 years’ experience in communication industry groomed me in people management from Mid-level to senior management dealing in tough negotiations and coordinate among departments. •I feel I can contribute in making coordination management system which disseminate standard communication at all levels in minimum time. •Working on Big Data of call center & analytical job is the loving passion which drives me towards, forecasting of call pattern and on the basis of the analyses workforce scheduling derives. •I am a certified trainer using Instructional design in trainings and passionately read Innovative and creative techniques and exercises. “Contact center” surely become more creative and challenge own ways of conventional working style and streamline the areas. •I am a People Developer and strong motivator and positive injector which may enhances “Contact Center” culture of trust and respect even at the back. •My experience and skills results in minimizing employee churn and result in performance improvement. •I am firm believer & follower of People, Process & technology Mantra applying and derive call center. •I share a major contributions in developing CRM system (Ticketing system) “Technical Complaint system “ which results in increasing service level agreement of the company

Website

www/mobilinkgsm.com

Company

Mobilink GSM

Title

Mr