Gender

Female

Location

Ocala, FL

Birthday:

July 20

About me

With over 15 years of call center experience, Elizabeth Healy has served many critical roles in the industry and has advanced very quickly from agent to supervisor to floor manager and then to a Customer Service Manager. In the Customer Service Manager role, she designed agent training, script development, programming, and quality assurance for clients and internal staff. By serving in these diverse roles, she understands first -hand the “nitty-gritty” and dynamics of the call center business. Her knowledge and continual learning of the industry earned her a spot as a Customer Service Manager. With operations experience, she started to help the consultation team with developing solutions for new clients. She fell in love with being the front line for the company and a voice for the clients. She took on the position as an Sr. Sales Executive which she has held the seat for 10 years. Her upbringing in a family business has helped ingrained her approach that every call matters and she gives her best to serve others! Her motto is “Always render more and better service than is expected of you, no matter what your task may be.”

Website

https://ansafone.com/elizabeth-healy-bio/

Company

Ansafone

Title

Sales Consultant