Gender
Male
Gender
Male
Location
Singapore
Birthday:
May 25
About me
An American national and 12+ year Singapore Permanent Resident, with more than 25 years in the Customer Service Field and master specialty in Contact Centres, I head OmniTouch International in providing CS and Contact Centre Training & Certification, Mystery Shopper and Customer Satisfaction Research for local, regional and global Clients. I am a Call Centre Industry Advisory Council (CIAC) Trainer, an ICMI Certified Associate, Member of the Mystery Shoppers Providers Association (MSPA), co-author (with ICMI) of the Frontline Certification of Excellence, Publisher of the OmniTouch Journal,and featured speaker and judge at conferences with events in Beijing, Singapore, Phoenix, Jakarta, Kuala Lumpur, Shanghai, Miami, Cyprus, Istanbul and more.
Website
www.omnitouchinternational.com
Company
OmniTouch International
Title
CEO
You need to be a member of Call Center Planet to add comments!
Comments are closed.
Comments
Welcome to this wonderful site.I look forward to networking with you.I would be honored to be your friend, hope you will just add me as a friend for I will gladly accept. If I can help you in anyway just let me know,feel free to contact me anytime
Regards
UBCThanks in Advance.
Hello,
Thanks for joining..Pls invite your friends too.
Have a great day!
Hi Daneil,
Thank you for joining benprise! Please invite all your friends to join too.