About

Gender

Female


Location

Lawrenceville, GA


Birthday:

February 4


About me

I am a performance driven Senior Customer Care & Operations Professional, experienced in all aspects of in-house, virtual, offshore and outsourced vendor call center operations management. Highly effective in start-ups, system upgrades, billing conversions, new program development and implementation, change & project management, coaching, staffing, process improvement and team building. Experienced with and have managed the deployments of FDR, CSG and ACSS billing, Avaya ACD, CTI, CMS, IEX, Witness & Nice. FDR & CSG billing subject matter expert.


Company

Ryla, an Alorica Company


Title

Call Center Supervisor


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Comments

  • Judel February 4, 2012 at 10:27am

    Happy Birthday

  • Cindy Ybanez Apostol July 21, 2011 at 2:34am

    Hi Cynthia,

     

    Thank you for joining benprise! Please invite all your friends to join too.

     

    35525530?profile=original

  • Judel July 21, 2011 at 1:26am
    Hello,

    Thanks for joining...Pls invite your friends too.
    Have a great day!
    Welcome
  • Aadil Tayabee July 20, 2011 at 6:06pm

    Dear Cynthis

    Welcome

    How Can I assist and/or help you?

    You can also reach me @

    Do check my profile

    aadil_tayabee@yahoo.com

    Skype:  aadil.tayabee

     

    Regards

This reply was deleted.

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