Gender

Male

Location

Dubai, Dubai

Birthday:

September 14

About me

An experienced Manager with Strong operational expertise in Sales, customer service, product ,management with over 11 years experience spread over Banking & Financial services, Insurance, Telecom, and IT Support Managing project life cycles from pilot implementation, migration and ramp-up to large scale operations & process implementation. Successfully served multinational clients in the US, Canada, UAE & India. Core Competencies include strategy, planning & Operations management, sales & customer service Management, Vendor management, Tele Sales & Support and Customer experience management Exposure to Six Sigma, ISO 9001:2000 and COPC methodologies.

Company

Emirates NBD Bank

Title

Manager Contact Centre Operations