About

Gender

Male


Location

Makati


Birthday:

March 31


About me

Over 12 years of experience in the Contact Center industry, delivering outstanding customer experiences and result driven management methodology has become second nature. Having worked through different levels in the contact center structure from my humble beginnings as a call center agent, I gained expertise in balancing operational delivery with technology. I have worked with my team and developed strategies for various industries that minimizes costs without sacrificing quality service. I thrive in challenges specially those involving management, human resources and labor law compliances.


Website

http://www.a78solutions.com


Company

A78 Solutions


Title

Director