Gender

Male

Location

Brittany

Birthday:

February 14

About me

International consultant and trainer in contact center and service desk management, Honorary Fellow of the Business Continuity Institute. Expert member of the Institute of Supply Chain Management. Past long-term Member of the British Computer Society. Author of standard books on Service Desk Management, Servive Level Agreements and Business Continuity Management.

Website

www.kingswell.net

Company

Kingswell International

Title

Executive Director