Raj Wadhwani posted a status
Sep 23
Tip of the Day: Choosing A New Location

With regards to looking at a new location, you can look at risk mitigation. You need to evaluate whether you should have a global footprint versus going to one particular market and setting up one particular facility. In other words, do you want to have all your eggs in one basket? One of the things we are hearing about is people getting into co-sourcing; they are outsourcing some of the low value work and keeping the sales. - Paul Hanna of Invest in Northern Ireland

https://www.contactcenterworld.com/tips.aspx?id=103a58ddbee149618d3...

Get tips like this every day - The Global Association for Contact Center & CX Best Practices http://contactcenterworld.com/join for FREE membership today!
Call and Contact Center Tips - Choosing A New Location
With regards to looking at a new location, you can look at risk mitigation. You need to evaluate whether you should have a global footprint versus go…

You need to be a member of Call Center Planet to add comments!

Join Call Center Planet