Raj Wadhwani posted a status
Jun 24, 2022
Tip of the Day: Choose Your Rota!

When it comes to rewarding agents who excel or achieve targets, etc. a ‘no cost’ reward could be to let them choose their own rota for the next rota period. It’s little things like this that can make a great difference to morale and won’t break the bank!

https://www.contactcenterworld.com/tips.aspx?id=e5d57423de594e108c7...

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Call and Contact Center Tips - Choose Your Rota!
When it comes to rewarding agents who excel or achieve targets, etc. a ‘no cost’ reward could be to let them choose their own rota for the next rota…

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