Tip of the Day: Share Information

Take time to share information with your contact center team. We don’t mean just standard company news – every contact center agent should be able to view the performance stats of the contact center such as speed of answer, calls answered, sales results, etc. Publish this information on notice boards for everyone to see. ContactCenterWorld.com

https://www.contactcenterworld.com/tips.aspx?id=fc1dbbb67f424547830...

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