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  Richard Blank September 6, 2024 at 4:04pm

  The Methods Podcast. Communication through a soft skills culture. Episode 1 with CEO Richard Blank.
  
  Welcome to The "Methods" Podcast, which takes a new outlook on todays success stories. We hope to empower young minds by delving into the journeys of contemporary leaders with a youthful perspective. From business moguls and lawyers, to aspiring entrepreneurs and lawyers, we're covering it all. Whether you're an established business owner or simply seeking inspiration, our podcast provides a valuable glimpse into the art of embodying success.
  
  Welcome to the first episode of The "Methods" podcast with your hosts Bowen Saylor and Sebastian Chen! In this episode, we're thrilled to have the self-made Richard Blank as our guest. Join us as we dive into Richard's journey, from training thousands of bilingual telemarketers in Costa Rica to his business success and commitment to education.
  
  https://youtu.be/Cx6Xy8cKWQQ
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  Richard Blank August 30, 2024 at 11:08pm

  Call Center Culture & Successful Phone Call with Richard Blank. The living numbers podcast #47
  
  The interview podcast where successful people tell their stories to both teach and entertain. Expect laughter, life lessons, and a few numbers to tie it all together. Here the motto is, "Everyone is interesting if you ask the right questions."
  
  Why is burnout destroying education?
  
  This show is for exhausted educators who realize change is necessary to carry on in the field they love without sacrificing the life they live.
  
  This show will teach you actionable steps to help you overcome burnout before it's too late, give you practical advice on how to avoid the pitfalls of being an educator, and help you uncover essential skills needed to be successful in the changing world of education.
  
  Through parent calls, countless emails, and pointless meetings; Tony lives the difficult life of being a teacher, rather than waiting for help he's decided to use his experience (and the experience of others) to bring the help that's desperately needed to his fellow educators.
  
  Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry.
  
  https://www.youtube.com/watch?v=9GrSSgJMBmU
  
  Tune in every Monday and Thursday for impactful insights into overcoming burnout in the time it takes you to get ready for work.
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  Richard Blank August 28, 2024 at 10:00pm

  Moving to Costa Rica for a dream career.Richard Blank on the The Liberty Corner podcast.
  
  https://youtu.be/u-p40dpMp_s
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  Richard Blank August 26, 2024 at 6:25pm

  A Learning Effect Team creation. Episode #45 with guest Richard Blank. The Learning Reinvented Podcast.
  
  The Learning Reinvented Podcast aims to bring a variety of new and different voices to talk about the current and future state of learning at work. We want our conversations to be though provoking, useful and real world. We appreciate your thoughts and feedback to help achieve this.
  
  In this episode host James Poletyllo speaks to Richard Blank. Richard is the CEO of Costa Rica’s Call Center. He joins us to talk about his journey which has taken him from his childhood roots in Philadelphia to running a call centre business in Costa Rica. Along the way he has shared his knowledge and trained over 10 000 bilingual telemarketers. He shares with us the approaches he uses and advocates, the lessons he has learnt along the way and his philosophy on leadership and Setting Up Business Within a Different Culture.
  
  https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH
  
  The Learning Effect’s vision is to help companies create purposeful, consumer grade learning experiences which help you deliver your business goals and your team realise their potential. If you are looking to change your companies learning or for new learning technologies we should be your first call.
  The Learning Reinvented Podcast brought to you by the team at The Learning Effect. This podcast is based around all things learning, but with a difference. We've designed the podcast to provoke conversation and help drive change in the world of learning. We won't be speaking with the usual suspects, instead will be speaking with innovative players in the learning space, as well as those who are new to it. In addition to this podcast, we also have a Community aimed at learning professionals to collaborate and share best practice.
  
  MAKING LEARNING BETTER
  
  Part of our wider mission is to help re-shape the learning industry and support the development of learning professionals and the sharing and creation of new ideas, approaches and solutions. We do this through regular blogs and our fortnightly podcast, The Learning Reinvented Podcast.
  
  About the Host - James Poletyllo
  
  James is one of the founding director's of The Learning Effect.
  
  With 20 years experience of leading learning functions in a variety of industries he is now focused on helping organisations create consumer grade learning experiences which deliver results and performance.
  
  He is passionate about making a difference and is on a mission to change the future of learning at work for the good of every employee.
  
  WHO WE ARE
  
  Our mission is to support learning teams in delivering great learning experiences for their organisations.
  
  Founded by James Poletyllo and Katie Godden in 2019,
  
  The Learning Effect have helped businesses, in multiple sectors, reimagine and transform their learning offering.
  
  James and Katie have over 35 years combined in-house experience, so they understand the everyday challenges you face.
  
  WHAT WE DO
  
  Our first step is to talk to you to understand what you want to achieve, this includes timelines and budgets. From here, we’ll then have a Discovery Session which allows us to find out how your team and business work and what your key objectives are. This allows us to formulate an Action Plan and move into the Project Phase.
  
  Each client has different requirements, so the Project Phase will
  
  look different for everyone.
  
  James Poletyllo and Katie Godden had independently developed successful learning careers, each working for various companies, amassing a combined 35+ years’ experience. In 2018, they began working together and noticed a gap in the market. While many tools existed for providing learning, few companies supported learning teams.
  
  ?With a passion for creating effective learning journeys and transforming the learning process, they founded The Learning Effect in 2019.
  
  ?Using their extensive internal experience and a deep understanding of their clients' challenges, The Learning Effect has helped numerous companies transform the way they deliver learning.
  
  Part of their wider mission to help re-shape the learning industry, James and Katie created The Learning Reinvented Podcast in 2021. This podcast has a variety of different guests who join the hosts to talk learning!
  
  
  
  1. Interpersonal Communication Conflict Management Strategy
  
  2. Phonetic Micro Expression reading for mastering verbal tell signs.
  
  3. The Famous Buffer-Boomerang Technique
  
  
  Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
  
  
  Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
  
  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
  
  Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
  
  A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
  
  Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
  
  https://costaricascallcenter.com/en/outbound-bpo-campaigns/
  
  #JamesPoletyllo #LearningReinventedPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
  
  James Poletyllo, Learning Reinvented Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
  
  
  
  https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH

  this.in - This website is for sale! - This Resources and Information.

  This website is for sale! this.in is your first and best source for all of the information you’re looking for. From general topics to more of what yo…
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  Richard Blank August 15, 2024 at 7:38pm

  The Inventive Journey. A Podcast For Entrepreneurs. "Fortune Favors The Brave" with Richard Blank.
  
  Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream and turned their ideas into reality. Tune in for captivating conversations, valuable lessons, and the secrets behind building a successful venture. Subscribe now and embark on an inventive journey of your own!"
  
  Take a journey with different entrepreneurs and inventors on their path to startups and small businesses to hear their ups and downs, their successes and failures, and how their journey has been on the startup road. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
  
  Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
  
  https://youtu.be/tsmSN5MvMDM
  
  Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
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  Richard Blank August 14, 2024 at 9:10pm

  The Inventive Growth podcast with Devin Miller. Priceless Advice For Entrepreneurs by Richard Blank.
  
  Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world!
  
  I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank
  
  
  https://youtu.be/Bpd6Yote8nY?si=hNBs-QmqGNxHOdSr
  
  
  Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
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  Richard Blank August 14, 2024 at 12:27am

  The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along the way, providing inspiration and practical insights for anyone looking to embark on their own business venture. "Inventive Founder" is the go-to podcast for stories of innovation, resilience, and the spirit
  
  Just not take it personal. I think the first time I experienced my first agent leaving me after investing so much time in them, it crushed me. But then the philosophy of 'me today, you tomorrow' kicked in. I'm not still at the first job I had back in Philadelphia working on Delaware Avenue. No, I'm not there anymore. People go through different stages, and they can move forward. And this is what I do know: if I fulfilled my obligation to them by respecting them, giving them stable employment, and investing in them, the outcome is okay with me because I just don't know, what's happening in their personal lives. There could be something that's influencing their decision that they're not telling me about.
  Explore the podcast
  
  The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
  
  
  https://youtu.be/kO1acJUQ7xE
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  Richard Blank August 12, 2024 at 6:47pm

  Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank
  
  The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
  
  Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
  
  We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
  
  https://youtu.be/fWpandBrocY
  
  In addition to having extensive legal experience:
  - Our attorneys have startup experience to offer both legal and startup advice
  - We offer transparent pricing with flat fees
  - We offer affordable options specifically tailored to each business's plans and goals
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  Richard Blank August 8, 2024 at 10:26pm

  The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank
  
  For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need.
  
  Wendy Sellers and JC engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them.
  
  They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture.
  
  https://youtu.be/-1-vJAUMJHQ
  
  
  As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host JC are here to spice up your management game. JC, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load.
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  Richard Blank August 6, 2024 at 10:55pm

  The Global Marketing show featuring Wendy MacKenzie Pease.Telesales interview with Richard Blank
  
  The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more.
  
  Rapport International provides written translation, spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market.
  
  https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ
  
  Yet, as the conversation continues, he explains how learning to read micro expressions and body language can help you understand what’s going on even if you don’t speak the language.
  
  Richard Blank, CEO of the Costa Rica’s Call Center regales stories about pinball machines, jukeboxes, and how empathy all contributed to building a successful culture for his business.