Gender

Male

Location

Mandaluyong

About me

• Head of sales and operations. Lead department managers. • Conduct Excom and Mancom meetings, brain mapping, strategizing and forecasting. • Analyze annual overhead expenses against productivity, profit, and loss. Manage to cost cut operational expenses. • Enhance lead generation resulting in income generation. Increase sales by 67% in the first year. • Improve productivity by modifying the planning & monitoring system and key performance indicators. • Maximize retention, renewals and customer satisfaction through monitoring, communication and account management. • Apply tactical positive approach and motivation including training, teaching, coaching and mentoring. • Implement policies and procedures, rules and regulations for the effective management of the company. • Handle administrative functions and instill disciplinary measures and sanctions. Improve compliance and adherence. Minimize tardiness, absences, and attrition. • Rewards and recognize top producers. Develop sales plan that tailor fit the market profile. • Collaborate with clients high-ranking officers – Stakeholders, company owners, presidents, the board of directors and decision makers for continuous service and aim to maintain excellence as a service provider from a globally competitive company. • Commit to full and complete compliance with clients requirements to enhance the relationship and show integrity, fairness, transparency, and accountability. • Act as public relations in view of customer service by promoting after sales service to maintain a good business relationship with the client.

Company

I.T. International

Title

Sales & Operations Director