Hello All,
Hope everyone is having great day. I have 1 question in my mind i saw the discussions and blogs and few other things of this web-site. I came across 1 thing which is shocking!!!!
I saw one posting from a guy name
VIJAY ROY. He has mentioned that he has
inbound work of yahoo.com for e-mail support. ????????????????????????????????????????
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D…
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Added by Kareena Shah on December 7, 2009 at 2:22am —
3 Comments
Hi I am Business developer in Agile Outsourcing, Inc., a company provide world class service for Call centers, Back-office and Web designing.
We have branch is US and India (NOIDA) and have 50 seats setup with CISCO technology. We have 4 year plus exp. in Inbound (Customer care & Technical support) and Outbound (Software sales and promotion) for US, Canada & UK.
Currently we are looking for such kind of (Inbound or Outbound) projects from US & India. We are ready to serve you for m…
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Added by Marwin Simms on September 23, 2009 at 7:58am —
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An inbound Program is all about traffic. It is about receiving calls from Customers interested in either purchase or acquiring a service/support from your organization.
The success of such calls depends upon the traffic generating ability of the program that you may wish to run.
For example…One of our clients in India wanted to sell herbal products online as well as through telemarketing. We setup the program for them and through the use of innovative technology and methodologies got them rece…
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Added by Raj Sukheja on June 1, 2009 at 8:16am —
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It has been quite a roller-coaster ride for me in this industry and I am sure many CEO's / Entrepreneur's would concur. There is complete lack of certainty in this sector - the call center in the developing world usually shuttles between many problems including 1) Funding 2) Selection and Availability of Right Business & Client - In terms of call center competency, project do-ability, terms of payment and subsequent recovery of receipts 3) Power 4) Technology & Infrastructure 5) Industry…
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Added by Raj Sukheja on May 24, 2009 at 12:43am —
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Greetings,
I’m John Gison, Manager of Business Development for Sixeleven Global Services. I‘m contacting you today to get your thoughts regarding your company’s outsourcing requirements.
Here are some common reasons why companies outsource:
• Lower costs due to economies of scale
• Ability to concentrate on core functions
• Greater flexibility and ability to define the requisite service more readily
• Specific supplier benefits. For example, better security, continuity, etc.
• Higher quality s…
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Added by John Gison on April 7, 2009 at 11:00am —
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VGSi is a Business Processing outsourcing (BPO) with a client-focused approach to offshore services.
As an American company based in Nevada, we have in depth knowledge of US operations allowing us to effectively create client-specific services that really identify with your business, address your client’s needs, and bring- in real results.
Through strategic operation, premium human capital development, and the best technology platforms, our production facilities in the Philippines deliver supe…
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Added by John Manliguez on March 22, 2009 at 10:30am —
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Sixeleven Global Services has been developing Inbound / Outbound Services since 2006 and has thus acquired an extensive expertise in Appointment Setting, Lead Generation, Data Profiling, Inside/Outside Sales and Customer Service Support. Having based ourselves on the features demanded by large companies. We have created innovative, efficient way that is now available to small and medium sized companies.
Moreover, we have recently received the Most Outstanding Call Center from Philippine Marketi…
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Added by John Gison on January 27, 2009 at 9:33am —
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We are looking to outsource our latest project. This is an exciting B2B 24*5 Outbound campaign that can move to Inbound after 3 months. Centers that are performing consistently over 3 months will be invited to work on the Inbound customer support campaign for the same client.
The client is a reputed UK based Internet Marketing Company with offices in US & Australia. We are looking for centers to contact small to medium size businesses across US, Canada, UK and Australia for promoting their…
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Added by Mohit Mehta on October 10, 2008 at 2:50am —
2 Comments
So, Joe requested something on inbound campaigns. Well, that topic is pretty wide open. I guess one could talk about technology; anything from CRMs to KBs and FAQs to auditing. One could also talk about processes or policies. Or, one could mention the necessity for hiring the right person and training. I could go on and on about the paradox of the client and the outsourcer in tech support world. The client is focused on call avoidance while the outsourcer only gets paid when the phone rings. And…
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Added by Mark Sammons on September 18, 2008 at 9:30am —
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